Steno
Account Manager
Remote (United States)
Sponsorship not specified$75k-$85kDetected 25 days ago
Account ManagementCustomer SuccessCommunicationCollaborationMentoringOrganizational Skills
About the role
- Operates with integrity - We value accuracy and caring for our clients.
- Emphasizes values - be highly reliable, constantly innovate, and operate with a hospitality mindset.
- Keep engagements on track - schedule jobs, handle reschedules, cancellations, and service additions while consistently meeting client deadlines.
Responsibilities
- We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.
- Provides meaningful coaching and support - a team of Customer Success leaders and professionals who will unlock your greatest potential.
- Operate like a true partner - collaborate with Account Executives on strategic accounts, participate in client handoffs, and provide the white-glove service that keeps clients coming back.
- Communicate like a pro - keep clients, internal teams, and AEs in the loop at every step, and own the full flow of information across your accounts.
Compensation
- Competitive Base Salary ($75,000-$85,000) - with real growth potential as you make your mark and build something meaningful.
Benefits
- Wins together - Stock options included.
- Invests in your benefits - Premium Medical, Dental, & Vision Coverage, with 100% of premiums covered for some plans - well above industry benchmarks.
- Account Manager / Remote Competitive Compensation + Premium Medical, Dental & Vision Coverage Why You Should Choose Steno
Company info
- At Steno, we're growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience.
- Constantly innovates with technology at our core - We are a modern organization solving real problems in an industry that needs a revolutionary approach.
Equal opportunity
- equal opportunity employer; we do not discriminate on the basis of characteristics protected by law.
This listing is sourced directly from Steno's careers page and normalized into a canonical job model.