Serv Recruitment Agency
Head of Customer Success
United States
Sponsorship not specified$140k-$160kDetected 61 days ago
Data AnalysisOnboardingCustomer SuccessOrganizational Skills
About the role
- Join the Team Serv Recruitment agency is hiring a Head of Customer Success on behalf of our client.
- You will transform customer success from a relationship-driven function into a scalable, process-driven system.
- Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled.
Responsibilities
- You understand that strong systems drive strong customer outcomes.
- Position Overview We are hiring a Customer Success Lead to own the entire post-sale customer lifecycle, from onboarding through renewal and expansion.
- The immediate priority is to reduce time-to-value, improve retention, and build scalable systems that support long-term growth.
Requirements
- Below is a snapshot of what you can expect throughout our hiring process.
Compensation
- $140,000 - $160,000 CAD base + equity Location: Dallas, Texas OR Toronto, CA
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This listing is sourced directly from Serv Recruitment Agency's careers page and normalized into a canonical job model.