Serv Recruitment Agency

Serv Recruitment Agency

Head of Customer Success

United States

Sponsorship not specified$140k-$160kDetected 61 days ago
Data AnalysisOnboardingCustomer SuccessOrganizational Skills

About the role

  • Join the Team Serv Recruitment agency is hiring a Head of Customer Success on behalf of our client.
  • You will transform customer success from a relationship-driven function into a scalable, process-driven system.
  • Our goal is to ensure you step into a role where you feel genuinely excited and fulfilled.

Responsibilities

  • You understand that strong systems drive strong customer outcomes.
  • Position Overview We are hiring a Customer Success Lead to own the entire post-sale customer lifecycle, from onboarding through renewal and expansion.
  • The immediate priority is to reduce time-to-value, improve retention, and build scalable systems that support long-term growth.

Requirements

  • Below is a snapshot of what you can expect throughout our hiring process.

Compensation

  • $140,000 - $160,000 CAD base + equity Location: Dallas, Texas OR Toronto, CA

This listing is sourced directly from Serv Recruitment Agency's careers page and normalized into a canonical job model.