Lumen Technologies

Policy Enablement Manager

Remote, USA

Sponsorship not specified$85k-$113kDetected 5 days ago

ProcurementAR/VRCommunication

About the role

As BPAC scales, this role will serve as a dedicated resource supporting the translation of policy decisions into clear, actionable communications and enablement materials.
The position focuses on ensuring policies are well understood, consistently communicated, and effectively implemented across teams.
Translate complex policy concepts into practical, easy-to-understand communications.

The Main Responsibilities BPAC Execution & Program Support Support execution of the BPAC operating model, helping ensure consistency in how policy decisions are documented and communicated.
Maintain and update centralized policy documentation, decision logs, and execution trackers.
Partner with existing program support resources to ensure smooth coordination as policy volume grows.
Stakeholder Coordination & Alignment Partner with cross-functional stakeholders to support alignment on policy implications and execution expectations.
Change Enablement & Adoption Support Support the rollout of policy changes through structured communication and enablement materials.
Reinforce messaging over time to support adoption and adherence.
Policy Documentation Support Draft and refine policy documentation based on BPAC decisions, ensuring clarity and consistency.
Apply templates and standards to maintain uniformity across policy outputs.
Support quality reviews to ensure documentation accurately reflects intent and includes key elements (e.g., scope, guardrails, escalation paths).
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

Assist in capturing policy decisions, constraints, and required actions in a structured and accessible format.
Communication & Message Development Develop clear, audience-appropriate messaging that explains policy changes, rationale, and required actions.
What We Look For in a Candidate Bachelor's degree required.
5+ years of experience in communications, business operations, program coordination, or change enablement within a corporate environment.
Strong message development and communication skills, with the ability to simplify complex topics.

nities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or inform

This listing is sourced directly from Lumen Technologies's careers page and normalized into a canonical job model.