TheKey
Staffing Manager
Lincoln, NE · Full-time
Sponsorship not specifiedDetected 30 days ago
Performance ManagementCompensationCustomer SupportLeadershipCommunicationCritical ThinkingMentoringAdaptability
About the role
- Staffing Managers are the direct supervisors to caregivers and make critical decisions related to staffing cases..
- The Staffing Manager is also responsible for maintaining detailed, accurate records related to caregivers and scheduling.
- The Staffing Manager is responsible for performance management of the caregiving staff, including, coaching, counseling, recommendations for training and evaluation of skills duties.
Responsibilities
- Managing the Caregiver Team, responding to their requests, providing leadership and support when needed, and ensuring that caregivers are complying with our policies and procedures.
- Supporting the retention of our caregiver staff by providing high-touch, white-glove personnel management service and going the extra mile as needed. This may include referral to additional support systems, including caregiver support specialists.
- Proactively reaching out to caregiver staff to ensure each is faring well and to determine areas of support needed, including scheduled check-in calls.
- Determining the rate of pay a caregiver will receive for their assignments in order to maintain appropriate margins and change for staffing success.
- Ensuring caregivers' competence with company tools, systems and technology including our Caregiver App, and Training Platforms Providing after-hours support for our clients and caregivers (including evenings and weekends) - this support may include email, telephone, and/or home visits.
Requirements
- Must be detail-oriented and have critical thinking skills and the ability to maintain composure under stressful situations
- Computer proficiency and ability to document timely and accurately in the system
Skills
- Bachelor's degree in a human or health services field preferred
- High school diploma required
- Previous Supervisory experience a plus
- Ability to multitask and be adaptable in a fast-paced environment
- One plus years of experience in health care, elder care, social work or related industry
- Excellent customer service and communication skills
- Current driver's license and proof of insurance
Compensation
- Overseeing all aspects of caregiver performance management, ensuring that proper protocols are in place for employee recognition, employee discipline and warnings, employee termination, incident investigation and resolution, injury and wo
Benefits
- Medical/Dental/Vision Insurance
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Required Skills, Education, and Certifications:
- Benefits for full time employees
This listing is sourced directly from TheKey's careers page and normalized into a canonical job model.