Blue Sky Hospitality Solutions
Guest Service Agent/Front Desk- MARRIOTT LONG ISLAND
Uniondale, NY
Sponsorship not specifiedDetected 16 days ago
About the role
- The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
- Retrieve messages and communicate the content to the guest.
- Retrieve mail, small packages and facsimiles for customers as requested. · Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift.
Responsibilities
- Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service.
Requirements
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.
- In addition, attendance at all scheduled training sessions and meetings is required.
Equal opportunity
- This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions is an equal opportunity employer.
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