Blue Sky Hospitality Solutions

Blue Sky Hospitality Solutions

Guest Service Agent/Front Desk- MARRIOTT LONG ISLAND

Uniondale, NY

Sponsorship not specifiedDetected 16 days ago

About the role

  • The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
  • Retrieve messages and communicate the content to the guest.
  • Retrieve mail, small packages and facsimiles for customers as requested. · Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift.

Responsibilities

  • Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service.

Requirements

  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.
  • In addition, attendance at all scheduled training sessions and meetings is required.

Equal opportunity

  • This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions is an equal opportunity employer.

This listing is sourced directly from Blue Sky Hospitality Solutions's careers page and normalized into a canonical job model.