MeridianLink
Implementation Project Manager
US Remote
Sponsorship not specifiedDetected 6 days ago
Project ManagementJiraExcelMicrosoft Office
About the role
- The role evaluates project risk and holds the customer accountable to agreed-upon timelines, deadlines, and deliverables.
Responsibilities
- Schedule and lead the all major milestone meetings including Kick-Off, UAT Kick-Off and Transition to Support.
- Review the scope of work established by Sales and build the corresponding project timeline.
- Track and manage ticket progress in JIRA and escalate as necessary.
- Manage and maintain the project timeline in Smartsheet.
Requirements
- Knowledge, Skills, and Abilities
- Ability to conduct work assignments of increasing complexity under moderate supervision with some latitude for independent judgment.
- Strong proficiency with Microsoft Office 365, including Excel and PowerPoint.
- The role will support seasoned peers and management on difficult to complex aspects of the position.
- Career-development professional within the subject area.
- Ability to lead critical conversations with customers and maintain executive presence when engaging senior stakeholders.
- Teamwork attitude, flexibility, and ability to manage different responsibilities/priorities at the same time.
Nice to have
- Bachelor's degree and 2-4 years of relevant experience.
- Experience with Smartsheet, JIRA, and Claude is a plus.
Company info
- Hold weekly status calls with customers and hold them accountable to agreed-upon timelines, deadlines, and deliverables.
- Lead and coordinate with Implementation Analysts (IAs) as part of the project team.
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