Jitsu
Delivery Station Site Supervisor (Operations Supervisor)
Chicago, IL · Contract
Sponsorship not specifiedDetected 17 days ago
Outbound SalesLogisticsProcess ImprovementInventory ManagementLeadershipCommunicationCollaborationProblem SolvingTime ManagementOrganizational SkillsOSHA
About the role
- The Site Supervisor is the number two to the Operations Manager (Site Leader) and serves as the primary floor leader for daily sort and outbound operations.
- This is a hands-on leadership role that requires strong floor presence, operational discipline, and the ability to step in and run the site independently when needed.
- Ensure Personal Protective Equipment (PPE) availability for all personnel.
Responsibilities
- Safety In collaboration with the Operations Manager, design and implement safety standards and procedures for the market.
- Outbound Manage the warehouse outbound process.
- Sortation Manage the warehouse sortation process.
- Team Management Train, lead, mentor, and develop a team of hourly leads and associates, including both full-time employees and contingent/platform workers.
- In collaboration with the Operations Manager, select and onboard hourly associates and build the bench of qualified warehouse personnel ahead of volume increases.
- Develop, implement, and manage warehouse work procedures, rosters, and staffing assignments to achieve company Safety, Quality, and Cost standards.
- Jitsu leverages purpose-built modern technology and a gig driver fleet to drive transformative outcomes that catalyze customers' brand growth.
- Achieve Safety, Quality, and Cost metrics and lead continuous improvement initiatives.
Requirements
- 2+ years of related experience required in last-mile delivery, transportation, warehousing, or logistics.
- You are present, visible, and accountable on shift.
- Excellent verbal and written communication skills, with the ability to engage effectively across diverse audiences and all levels of the organization.
- ability to identify and act on operational issues in real time.
- Strong time management skills with a proven ability to meet deadlines and produce high-quality work under pressure with minimal supervision.
- Ability to work independently, prioritize tasks, and delegate when appropriate.
- Proficiency with Google Drive, Slack, and related operations tools
- comfort with data and interest in using technology to improve workflows.
Nice to have
- OSHA Forklift Operator certification is a strong plus.
Skills
- Actual salary may be above or below this range based on location, skills, and relevant experience.
Compensation
- Compensation The targeted base salary range for this role is listed in the compensation section below.
Benefits
- Supply Management Develop and implement a warehouse supply inventory management system to ensure sufficient supplies are available for operations, prevent stock-outs, and reduce overall costs.
- Travel There may be occasional opportunities to travel nationally as coverage support for other sites.
Company info
- Train and enforce company safety standards with hourly personnel.
- Ensure packages are sent out for delivery each operating day according to company schedule requirements.
- About Jitsu Jitsu is an expedited urban last-mile delivery service, providing customers with a superior same and next day delivery experience.
- Jitsu operates in major U.S. metro urban areas across the U.S, enabling high-volume shippers to consistently cater to the rising needs and expectations of their customers.
This listing is sourced directly from Jitsu's careers page and normalized into a canonical job model.