PitchBook Data

AI Enablement Specialist

Seattle, Washington, United States

No sponsorshipDetected 21 hours ago

CI/CDAgentic AIExcelCustomer SupportLeadershipCommunicationMentoringCFA

About the role

The PitchBook IT Team provides our end-users with top-notch customer service and efficiency.
Our team is highly collaborative in supporting our worldwide users in person, as well as remotely.
We share a passion for technology and happily share our expertise among ourselves and our customers.

Provide hands-on AI support to primarily non-technical employees using Copilot, Claude, and ChatGPT
Help employees build and refine AI agents, prompts, shortcuts, and efficiency workflows
Design and deliver role-specific enablement sessions and office hours grounded in the actual job functions of the team being trained, rather than generic AI overviews
Build scalable enablement mechanisms - a champions/ambassador network, recorded training, reusable templates, and integration of AI onboarding into the employee experience
Own the AI connector/MCP lifecycle from request through approval, installation, connectivity, validation, and user training - closing the gap between "approved" and "actually working." Reinforce data-sensitivity and governance practices throughout
Partner with Technology and People teams to identify and scale high-impact AI use cases

Bachelor's degree
2+ years experience supporting end users in a service, help desk, enablement, or training role
If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

Portfolio of AI tools, automations, or agents you have personally built (professional or personal)
Ability to guide users on when and how to use different AI tools effectively
Strong understanding of AI best practices, responsible use, and data sensitivity
Comfort working within data classification and governance frameworks, and sound judgment about data sensitivity
Comfortable performing hands-on configuration and connectivity setup for AI integrations (connectors, MCP servers, authentication), not just advising on them
Familiarity with AI governance and risk frameworks and the judgment to apply them sensibly in day-to-day enablement and connector work
Excellent customer service skills
patient, approachable, and empathetic communicator

Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Support the vision and values of the company through role modeling and encouraging desired behaviors

Participate in various company initiatives and projects as requested
This is an enablement and end-user support role, not an infrastructure or platform-engineering role.

Must be authorized to work in the United States without the need for visa sponsorship now or in the future

This listing is sourced directly from PitchBook Data's careers page and normalized into a canonical job model.