Blink Health

Real Time Analyst (RTA) Manager

Pittsburgh, PA · Senior

Sponsorship not specifiedDetected 22 days ago

PythonSQLData VisualizationForecastingExcelSupply ChainPerformance ManagementPharmacy PracticePatient CareLeadershipCommunicationMentoringAdaptability

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odds of building a lasting career here

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Cap-exempt (no lottery)0

Sponsors this role80

Entry-level history0

PERM / green-card track0

Lottery odds40

Fits your clock70

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Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

Files H-1B transfers

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About the role

Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.

Responsibilities

Own the full people management lifecycle for your team - including hiring, onboarding, performance reviews, and when necessary, performance improvement plans (PIPs) and disciplinary actions.
Set clear performance expectations, provide regular feedback, and conduct structured 1:1s to support each analyst's growth and effectiveness.
Identify skill gaps across the team and build or source training to close them.
Partner closely with Scheduling, Forecasting, and Operations teams to ensure alignment between planned and actual staffing needs.
Our business model not only helps people, but drives economics that allow us to build a generational company.

Requirements

5+ years of experience in Workforce Management (WFM), with at least 1 year spent in an RTA position, and at least 3 years in a supervisory role.
Proven ability to multitask, prioritize, and make sound decisions under pressure in a fast-paced environment.
Demonstrated experience managing people through the full performance lifecycle - including coaching, formal reviews, and corrective action.
Excellent written and verbal communication skills
able to translate real-time operational data into clear, timely recommendations for stakeholders at all levels.
Detail-oriented, proactive, and highly adaptable with a strong sense of ownership and follow-through.
Experience in healthcare, pharmacy operations, or a similarly regulated, high-volume contact center environment is a plus.
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.

Nice to have

Proficiency with WFM tools such as Assembled (preferred) or similar platforms.
Strong analytical skills with proficiency in Excel or Google Sheets
experience with SQL, Python, or data visualization tools (e.g., Tableau) is a plus.

Benefits

At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
Lead, coach, and develop a team of 6-8 Real-Time Analysts, fostering a culture of accountability, continuous learning, and operational excellence.
Maintain real-time tracking reports and dashboards that provide visibility into performance metrics and operational health.

Company info

We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
We are seeking a Real-Time Analyst (RTA) Manager to join our team.
Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.

Equal opportunity

We are an equal opportunity employer and value diversity of all kinds.

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