Start
Financial Counselor
San Antonio, TX
Sponsorship not specifiedDetected 30 days ago
ComplianceHIPAAEHR/EMRCommunicationCollaborationOrganizational SkillsMicrosoft Office
About the role
- The Financial Counselor will provide financial assistance and guidance to patients undergoing treatment at our medical oncology office.
- This position involves explaining insurance coverage, assisting with payment plans, identifying financial assistance programs, and ensuring that patients understand their financial responsibilities.
- The Financial Counselor will work closely with patients, insurance providers, and healthcare teams to facilitate smooth financial processes while maintaining a high level of confidentiality and compassion.
Responsibilities
- Work with patients to create payment plans and discuss available financial options.
- Patient Support:
- Educate patients on how to navigate the financial aspects of their care, including cost-saving options and available support services.
- Collaborate with oncology physicians, nurses, and other office staff to ensure timely and accurate billing.
- Coordinate with external financial support agencies to secure funding or aid for patients when applicable.
- Maintain accurate records of patient interactions, payment arrangements, and financial assistance applications.
Requirements
- High school diploma or equivalent required
- Strong knowledge of insurance verification, payment systems, and financial assistance programs.
- Excellent communication and interpersonal skills with the ability to explain complex financial concepts to patients.
- Ability to handle sensitive information with confidentiality and empathy.
- The Financial Counselor must be able to work in a fast-paced environment while maintaining a compassionate and professional demeanor.
- Previous experience in medical billing, financial counseling, or oncology care is highly preferred.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
- Proficient in using office software (e.g., Microsoft Office) and electronic health record (EHR) systems.
- Work Environment:
- This position operates in a medical office setting and requires regular interaction with patients and healthcare providers. The Financial Counselor must be able to work in a fast-paced environment while maintaining a compassionate and professional demeanor.
Benefits
- We offer competitive wages, benefits, and yearly bonus opportunities.
- Verify patient insurance coverage, co-pays, deductibles, and benefits for oncology treatments.
- Assist patients in understanding their insurance benefits, out-of-pocket costs, and financial responsibilities.
- Address patient inquiries related to billing, payments, and insurance coverage.
Company info
- We are pioneering premier Cancer Care for our patients with leading doctors, advanced diagnostics and cutting-edge therapies.
This listing is sourced directly from Start's careers page and normalized into a canonical job model.