Msxinternational

Warranty Auditor

Cleveland, OH, United States

No sponsorshipDetected 26 days ago

ExcelProblem SolvingPublic SpeakingMicrosoft Office

About the role

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.
Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.
Maintain customer relations with the local Region and Dealers
Create detailed report on the audit findings including recommended actions
Analysis of KPI data and identify Dealers weaknesses and strengths that need support from this program

Ability to remain calm and diplomatic in high pressure situations with the ability to clearly convey difficult arguments and judgments to a varied audience
High level of computer literacy and ability to learn new systems
You will ideally have an industry related qualification or degree, although other degrees will be considered and have at least two years of audit experience.
Excellent problem-solving skills coupled with the ability to understand complex information and assess requirements.
Ability to work independently with multi-disciplinary and multi-cultural teams.
Ability to work on given objectives
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
The ideal candidate will have either Client Dealer, Dealer Franchise, or other OEM Service / Warranty Management background, with demonstrable automotive audit experience
General technical understanding for repairs is required.
The ideal candidate will have a minimum of two years' experience in dealer Service Management with an in-depth knowledge of the motor industry

Minimum of 1-2 years of experience working with one or more dealer management systems (ADP, R&R, CDK, etc.) is preferred

With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

This listing is sourced directly from Msxinternational's careers page and normalized into a canonical job model.