Realtor.com Careers
Senior AR/Billing Specialist
Scottsdale, Arizona, United States · Senior
Sponsorship not specifiedDetected 5 days ago
RESTSalesforceAccountingERPCustomer SupportAR/VRCommunicationProblem SolvingOrganizational SkillsAccounts Payable
About the role
- 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home.
- The ideal candidate is solution orientated and enjoys working through different problems to find the best answer.
Responsibilities
- Manage accounting support cases, responding to internal and external questions about customer billing and payments.
Requirements
- 3-5 years of experience in Accounts Receivable and Customer Support
- Knowledge of cloud-based ERP and billing systems (i.e. Salesforce, Oracle Cloud)
- Knowledge working with Google Sheets
- General math skills, ability to resolve issues through math
- Ability to coordinate multiple tasks concurrently and to meet deadlines
Skills
- Recognized as the No.
- Senior AR/Billing Specialist at Realtor.com
- This is accomplished through case management and customer interactions, both external and internal.
- Flexible Hybrid Schedule
- Opportunity to collaborate with internal finance teams
Benefits
- Inclusive and Competitive medical, Rx, dental, and vision coverage
- Family forming benefits
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Tuition Reimbursement program for degreed and non-degreed programs
- Student Debt Retirement Savings Match program
- Realtor.com is committed to investing in the health and wellbeing of our employees and their families.
- Our benefits programs include, but are not limited to:
Company info
- Work collaboratively with various departments including Broker Success and Broker Support to engage with customers and address outstanding issues surrounding referral fee transactions and ensure resolution in a timely manner.
- Ability to work independently and as part of a team
- Excellent written and verbal communication skills with internal and external customers
- For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together.
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