Microsoft

Senior Data Center Technician

United States, Virginia, Boydton · Senior · Contract

No sponsorship$25k-$50kDetected 12 hours ago

AzureHRISCadence

About the role

You will provide input for suggested modifications to these processes and procedures as needed to improve service quality and efficiency while providing guidance to other technicians.
As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.

Maintains expertise with the functions of, and participates in providing guidance on the interactions between cabling infrastructure, network, server, and storage equipment.
Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to internal business partners as needed.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
High School Diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 2+ years experience supporting IT equipment or related technology
Asks questions when they do not have required information, resolves others' questions in a timely manner, and may provide feedback on changes to processes to direct-line management.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services.

Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
Normal color vision for electrical work, defined via standard medical terms and applicable criteria.

Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.