Regal
AI Forward Deployed Engineer
New York, New York · Exec
Sponsorship not specified$135k-$180kDetected 93 days ago
Agentic AIUX ResearchProduct StrategyStakeholder ManagementResearchCommunicationProblem SolvingPublic SpeakingAdaptability
About the role
- As an AI Forward Deployed Engineer at Regal you're the product owner of each customer's onboarding journey.
- Imagine taking the reins of a micro "product launch" for every new customer.
- You'll be responsible for bringing our Voice AI Agents to life in production.
Responsibilities
- Stakeholder Management: Provide weekly status updates, manage timelines, and communicate proactively with both internal and external stakeholders.
- Maybe you've dabbled in conversational design, prompt engineering, or user research for voice interfaces.
- Collaborate with customers to understand their goals, success criteria, and operational context.
Requirements
- Technical Chops: 3+ years in a technical customer-facing role (e.g., Solutions Engineer, Implementation Consultant or a PM in a tech environment).
- Comfort working with APIs, writing a bit of middleware code when needed, and framing product capabilities for executive stakeholders.
- Ability to travel: You should expect to travel 1 week per month.
Skills
- Work hands-on with APIs, webhooks, and databases to seamlessly integrate Regal into the customer's existing systems.
Compensation
- In-office breakfast and snacks daily Happy hours, team outings, & annual off-sites Complete laptop workstation & more to come!
Benefits
- We care about your health!
- Medical, Dental, and Vision plans - 80% covered by the company Flexible PTO & 11 paid holidays/year Subsidized ClassPass membership We care about future you!
- 401k Plan Paid parental leave Pre-tax commuter benefits We care about connection!
- You look beyond the immediate ask, synthesizing business needs, user experience, and platform constraints into a cohesive product vision-and executing on it.
- Own the Product Vision (Per Deployment): Collaborate with customers to understand their goals, success criteria, and operational context.
- Entrepreneurial DNA: You thrive in fast-paced, ambiguous environments where you can shape processes, influence product direction, and drive revenue.
Company info
- Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Power better support, sales and operations - with way less effort. Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie's List, HomeAdvisor and Handy) to over $1.5B in revenue.
- Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful. We're backed by top investors including Founder Collective, Homebrew and Emergence Capital.
- Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
- Founded in 2020, Regal is the AI Agent Platform.
- Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action.
- Power better support, sales and operations - with way less effort.
- Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie's List, HomeAdvisor and Handy) to over $1.5B in revenue.
- Based in Manhattan, we're building an in-person culture of entrepreneurs who want to win and build something meaningful.
- We're backed by top investors including Founder Collective, Homebrew and Emergence Capital.
- This role is for someone who doesn't know the meaning of "not my problem." You take end-to-end ownership, step into ambiguity, and do what it takes to move customers forward.
- Measure, iterate, and adapt: Build reporting to measure AI Agent performance, partner with customers to refine post-call analysis, and create a roadmap of A/B tests to continuously improve accuracy and outcomes.
- Unlock Future Value: As customers gain confidence, surface new use cases and features that can drive ongoing value.
- Build reporting to measure AI Agent performance, partner with customers to refine post-call analysis, and create a roadmap of A/B tests to continuously improve accuracy and outcomes.
This listing is sourced directly from Regal's careers page and normalized into a canonical job model.