Zendesk
Financial Analysis & Strategy Analyst
Madison, Wisconsin, United States of America · Junior
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
$13,067 more — $88,067 — moves this role to Level II and 2 lottery entries. That figure is inside the range the employer already advertised.
Based on the DOL prevailing wage for this occupation and worksite, a base salary of $88,067 would place this position at wage Level II. That figure is within the posted range, and I'd like to target it. This role classifies under "Financial Risk Specialists" for prevailing-wage purposes.
DOL prevailing wage, 2026-27 wage year · Financial Risk Specialists (13-2054) · Madison, WI. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Financial Analyst, GTM Finance & Strategy
- Use financial modeling and innovative analytics to enhance understanding of Zendesk's Customer Success organization and identify opportunities to increase value.
- Facilitate decision-making by preparing clear financial summaries and delivering insights through impactful presentations.
Responsibilities
- Partner with CX and cross-functional teams to advise on strategy, monitor costs, and communicate critical financial developments.
- Manage headcount forecasting processes for CX cost centers, ensuring accuracy, reconciliation, and timely updates through collaboration with business partners.
- Perform month-end financial close, forecasting, and prepare management reports related to financial results.
- Drive process improvements and support ad hoc financial analyses aligned with evolving business priorities.
Requirements
- Bachelor's degree in Economics, Business, Finance, Accounting, or a related field.
- Minimum of 1 years of relevant professional experience in finance or related disciplines.
- Strong financial modeling skills with advanced proficiency in MS Excel and Google Workspace (Sheets, Slides).
- Proactive ownership of tasks with the ability to follow through end-to-end, raising relevant questions or seeking guidance when needed.
Nice to have
- Experience with financial planning software (Adaptive preferred).
- Familiarity with SQL or other data analysis tools.
- The specific in-office schedule is to be determined by the hiring manager.
- The intelligent heart of customer experience
- Zendesk software was built to bring a sense of calm to the chaotic world of customer service.
- Today we power billions of conversations with brands you know and love.
- Zendesk believes in offering our people a fulfilling and inclusive experience.
- If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Skills
- Excellent time management and prioritization skills; able to work independently and collaboratively.
Compensation
- The US annualized base salary range for this position is $75,000.00-$113,000.00.
Company info
- This role must attend our local office for part of the week.
- We are an AA/EEO/Veterans/Disabled employer.
This listing is sourced directly from Zendesk's careers page and normalized into a canonical job model.