Compassus
Hospice Team Coordinator
Austin, TX
Sponsorship not specifiedDetected 1 day ago
ComplianceEHR/EMRLeadershipCommunicationCollaborationMentoring
About the role
- The Hospice Team Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation.
- S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders.
- The Hospice Team Coordinator plays a crucial role in coordinating and overseeing the delivery of hospice care services to patients.
Responsibilities
- S/he maintains accurate records and facilitates communication and collaboration among team members, ensuring that patients receive the highest level of care, comfort, and support.
- Uses HCHB to maintain and update patient records and generates reports to demonstrate regulatory compliance and add coordination notes as needed.
- Monitors the timely return of physician orders and facilitates their processing to maintain efficient patient care.
- Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
- The demands of this role necessitate a team member to effectively perform essential functions.
Requirements
- High school diploma or GED required.
- Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds.
Skills
- Build a Rewarding Career with Compassus
- Your Career Journey Matters
- The Compassus Advantage
- Career Development: Access leadership pathways, mentorship, and personalized professional development.
Benefits
- Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
- Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.
- At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success.
Company info
- Accurately enters and manages various types of patient data, including referral intake information (if applicable), newly admitted patient details, and updates to patient demographic information.
- Ensures all admission documentation is complete, signed, dated, and includes the attending physician/medical director's CTI (Certification of Terminal Illness) and order to admit. Uploads these documents into the HCHB system for seamless record-keeping.
- Monitors the status of durable medical equipment (DME) and medical supplies orders, and promptly informs the management team of any notable trends or issues.
- Verifies and uploads any paper-based visit records into the Electronic Medical Record (EMR) system and subsequently into HCHB for complete and accurate patient histories.
- Ensures accurate and systematic organization of uploaded documents in the corresponding patient charts for easy retrieval and reference.
- Confirms that the ordered level of care matches the billable level of care for each patient, ensuring accurate billing and reimbursement.
- Collects decertification paperwork and uploads it into patient records. Notifies relevant healthcare providers of patient discharge through coordination notes.
- Initiates requests for medical records and hospital inpatient charts as needed, and process provider notifications when they are relevant to the patient's care.
- Facilitates coordination among members of the interdisciplinary team (IDT) to ensure a holistic approach to patient care.
- Acts as a central point of contact for the hospice team, patients, and their families, facilitating clear and efficient communication.
- Handles incoming telephone calls, take accurate messages, and transfer calls to the appropriate personnel, maintaining a responsive and welcoming atmosphere.
- Manages the phone system and switches to the secondary system when necessary to ensure seamless communication.
Equal opportunity
- A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
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This listing is sourced directly from Compassus's careers page and normalized into a canonical job model.