SPS-North America Opportunities - Not Externally Posted Board
Client Service Associate (Mail and Office)
San Francisco, California, United States
Sponsorship not specified$20k-$40kDetected 22 days ago
RecruitingHRCustomer SupportLeadershipCommunicationAdaptabilityMicrosoft Office
About the role
- From managing deliveries to maintaining essential supplies, your work ensures the office runs efficiently and teams have what they need to stay productive.
- Why This Role Matters This role plays a key part in maintaining the flow of daily operations.
- Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role.
Responsibilities
- Track deliveries and maintain accurate records using scanning tools and tracking systems.
- Print & Office Support
- Fulfill basic print and document requests.
- Provide light support for copier equipment, including toner replacement and upkeep.
- Workplace & Inventory Support
- Maintain clean, organized mailrooms and service areas.
- Assist with meeting room setups, office moves, and workplace support tasks as needed
- Operational Support
- Crosstrain across mailroom functions and support additional operational needs.
- As a Client Services Associate, you'll support daily office operations through mail handling, print services, and workplace coordination.
Requirements
- Ability to work independently and stay organized
- Comfort using basic office systems and Microsoft Office
- High school diploma or equivalent required
- Ability to work assigned hours, including occasional overtime
- Strong communication and customer service skills
- Hands-on, reliable, and adaptable in a dynamic environment
- Qualifications
- Physical Requirements
- Ability to lift and move packages (20-40 lbs. frequently
- up to 60 lbs. with carts)
- Ability to stand, walk, bend, and move throughout the day
Nice to have
- Familiarity with shipping/receiving processes (preferred)
- 2+ years of relevant experience preferred
- Experience with handheld scanners, pallet jacks, or carts (preferred)
Skills
- Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
- The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Compensation
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
- SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
- Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
- To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
Benefits
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
- Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
- SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
Company info
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
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