SPS-North America Opportunities - Not Externally Posted Board

SPS-North America Opportunities - Not Externally Posted Board

Client Service Associate (Mail and Office)

San Francisco, California, United States

Sponsorship not specified$20k-$40kDetected 22 days ago
RecruitingHRCustomer SupportLeadershipCommunicationAdaptabilityMicrosoft Office

About the role

  • From managing deliveries to maintaining essential supplies, your work ensures the office runs efficiently and teams have what they need to stay productive.
  • Why This Role Matters This role plays a key part in maintaining the flow of daily operations.
  • Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role.

Responsibilities

  • Track deliveries and maintain accurate records using scanning tools and tracking systems.
  • Print & Office Support
  • Fulfill basic print and document requests.
  • Provide light support for copier equipment, including toner replacement and upkeep.
  • Workplace & Inventory Support
  • Maintain clean, organized mailrooms and service areas.
  • Assist with meeting room setups, office moves, and workplace support tasks as needed
  • Operational Support
  • Crosstrain across mailroom functions and support additional operational needs.
  • As a Client Services Associate, you'll support daily office operations through mail handling, print services, and workplace coordination.

Requirements

  • Ability to work independently and stay organized
  • Comfort using basic office systems and Microsoft Office
  • High school diploma or equivalent required
  • Ability to work assigned hours, including occasional overtime
  • Strong communication and customer service skills
  • Hands-on, reliable, and adaptable in a dynamic environment
  • Qualifications
  • Physical Requirements
  • Ability to lift and move packages (20-40 lbs. frequently
  • up to 60 lbs. with carts)
  • Ability to stand, walk, bend, and move throughout the day

Nice to have

  • Familiarity with shipping/receiving processes (preferred)
  • 2+ years of relevant experience preferred
  • Experience with handheld scanners, pallet jacks, or carts (preferred)

Skills

  • Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.
  • The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Compensation

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
  • SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally.
  • Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
  • To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.

Benefits

  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
  • Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
  • SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
  • At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Company info

  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

This listing is sourced directly from SPS-North America Opportunities - Not Externally Posted Board's careers page and normalized into a canonical job model.