Cable ONE

Cable ONE

Customer Care & Sales Advisor I

Nevada MO · Contract

Sponsorship not specifiedDetected 26 days ago
Communication

About the role

  • Job Description: At Sparklight, a Cable One brand, we believe in a neighborly approach-connecting people to what matters most.
  • Every interaction counts-for both the customer and the company.
  • Cable One and our family of brands is an equal opportunity employer.

Responsibilities

  • Perform entry-level sales and support tasks within a designated region or business area.
  • Participate in community support programs across the U.S.
  • Give Back: Participate in community support programs across the U.S.

Requirements

  • Ability to remain composed and empathetic in high-pressure situations
  • Ability to sit for extended periods, use hands, talk, and hear
  • May be required to lift up to 10 pounds
  • Benefits
  • Cable One values the contributions of our associates and offers an excellent benefits package, including:
  • Health from Day One: Medical, dental, and vision plans start immediately
  • Protect What Matters: Life insurance for you and your loved ones
  • Recharge & Refresh: Generous paid time off for vacations, holidays, and personal days
  • Plan for Tomorrow: 401(k) with 100% company match (up to 5%) from day one

Skills

  • Build rapport and identify customer issues
  • Offer creative solutions and explain product/service benefits
  • Negotiate household spend and upsell additional services
  • Accurately and efficiently input orders
  • Meet or exceed weekly and monthly sales activity goals.
  • Follow company-approved scripts to ensure consistent communication.
  • Assist with special projects as assigned.
  • High School Diploma or GED
  • Ability to ask fact-finding questions to identify solutions aligned with customer needs
  • Demonstrated patience and professionalism in all customer interactions
  • Working knowledge of Cable One products and services
  • Strong communication and active listening skills

Benefits

  • Additional Perks
  • Learn & Earn: Tuition reimbursement up to $5,250 in your first year

Company info

  • 401(k) with 100% company match (up to 5%) from day one
  • Collaborative work environment where ideas and teamwork thrive
  • Our Commitment
  • Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success.
  • Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
  • All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
  • Pre-hire Processes
  • Cable One and our family of brands is committed to keeping our associates and customers safe.
  • Job offers are contingent upon the results of background, drug screening, and reference check.
  • Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
  • Ready to make a difference and grow your career?
  • Apply today and become a part of something bigger.

Equal opportunity

  • equal opportunity employer.

This listing is sourced directly from Cable ONE's careers page and normalized into a canonical job model.