Pacific Hospitality Group

Pacific Hospitality Group

Executive Meeting Manager

ACRI Dallas by the Galleria, USA

Sponsorship not specifiedDetected 2 days ago
SalesCommunicationPublic SpeakingMicrosoft Office

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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Achieves or exceeds sales goals by providing complete account penetration for assigned territory by focusing on corporate business and execution of their booked events.
  • Primary Responsibilities/Essential Functions:
  • Takes orders for food, beverage, rooms, services, etc.

Responsibilities

  • Responds to all incoming leads for business to secure opportunities and maximize sale of available space as is beneficial for the property. Takes orders for food, beverage, rooms, services, etc.
  • Develops long-term relationships with clients or potential clients by maintaining consistent verbal and written communications and providing good customer service.
  • Maintains detailed information about clients/prospective clients and enters data into property's computer systems.
  • Attends Business Review Meetings. Researches new companies. Creates and implements direct mailing campaigns. Attends training. Makes presentations
  • Conducts familiarization trips as needed. Participate in local community to develop business.
  • Attends trade shows, community events and industry meetings to develop business.

Requirements

  • Bachelor's degree in Hospitality desired.
  • Possess solid knowledge of hotel service standards, guest relations and etiquette.
  • Ability and experience in successfully selling and working in a high volume, time sensitive environment.
  • Completes all required training as scheduled.
  • Strong knowledge of sales techniques with strong skills and ability to negotiate and close sales desired.
  • Contacts sometimes contain confidential/sensitive information so requires ability to use discretion.
  • Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
  • Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel.
  • Participates in pre-event meetings, training and other sales-related meetings as required.
  • High school diploma or general education degree (GED), or equivalent combination of education and experience. Bachelor's degree in Hospitality desired. 2. One or more years of related sales experience (i.e. Catering/Event Sales, Event Coordination, or as an Executive Meeting Manager) in a similar sized hotel/resort or winery operation.
  • Possess solid knowledge of hotel service standards, guest relations and etiquette. Ability and experience in successfully selling and working in a high volume, time sensitive environment.
  • Ability to learn, follow and maintain effective sale processes designed to attain maximum revenue while ensuring adherence to established operating criteria.
  • Requires ability to determine needs of customers and persuasively present sales options through verbal face-to-face and telephone interactions. Must be able to create and effectively provide sales presentations and materials to potential customers. Contacts sometimes contain confidential/sensitive information so requires ability to use discretion. Must demonstrate positive attitude and professional demeanor. Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
  • Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Must be able to solve problems and remain calm and alert if dealing with difficult guest, during busy activity periods or in an emergency situation.
  • Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems used at the hotel. Proficiency with DELPHI preferred.
  • Must maintain a clean appearance and professional demeanor.

Nice to have

  • Requires working knowledge of MS Office applications and ability to learn and use telephone and computer systems used at the hotel.
  • Proficiency with DELPHI preferred.

Skills

  • Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction.
  • Special Skills & Abilities/Mental and Physical Demands:

Compensation

  • This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Benefits

  • Our vision is to enrich people's lives by offering memorable experiences, giving back to our communities and honoring God in all that we do.

Company info

  • We are a family focused company committed to long term holds that enable us to grow our business and our team members.
  • We are focused on long-term value creation and sustainable growth.
  • Prepares correspondence to customers, internal booking reports and client data.
  • Solicits new business opportunities through prospecting new customers when needed (including groups, travel managers, travel agents and consumers).
  • Uses network channels to open doors to new customers.
  • While performing the duties of the job the team member regularly sits for sustained periods of time and stands and walks occasionally when working with potential customers to present information and tour the property.
  • The team member frequently needs to hear voices while interacting with potential customers, guests and staff.
  • Researches and maintains knowledge of market trends, competition and customers.
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