Memorial Sloan Kettering

Memorial Sloan Kettering

Office Coordinator, Hospital Operations

New York, NY

Sponsorship not specified$24k-$35kDetected 61 days ago
Customer SupportEpicClinical TrialsClinical ResearchResearchCommunicationCollaborationPublic Speaking

About the role

  • Answer assigned phone lines promptly and professionally, directing calls appropriately and prioritizing effectively
  • Coordinate appointments, tests, consultations, treatments, and surgeries according to medical urgency, providing clear instructions to patients

Responsibilities

  • We're hiring Office Coordinators to support our clinical teams and help deliver seamless, patient-centered care across our organization.
  • Serve as the main administrative support for practice providers in the department
  • Manage authorizations and reimbursements for physician travel and meetings, maintaining licensures and memberships for attending physicians

Requirements

  • Strong communication skills and ability to work in a rapid, high-stakes environment

Nice to have

  • Experience in customer service/patient service is strongly preferred
  • Experience working in EPIC is a plus

Skills

  • Motivated and detail-oriented, with a passion for delivering excellent customer service in a medical office setting
  • Able to thrive in a fast-paced, complex environment
  • Adept at handling high phone volume and stressful situations with professionalism and compassion
  • Organized and able to hold yourself and your team accountable to follow up on tasks in the appropriate timeframes
  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities.
  • Inclusive collaboration skills to work effectively within a multidisciplinary team

Compensation

  • At MSK, we believe in fair, competitive pay that reflects your job, experience, and skills.

Benefits

  • Memorial Sloan Kettering is a leading healthcare organization dedicated to fighting cancer and providing exceptional care to patients.

Company info

  • The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
  • Exciting Opportunity at MSK: We're hiring Office Coordinators to support our clinical teams and help deliver seamless, patient-centered care across our organization.
  • Memorial Sloan Kettering is a leading healthcare organization dedicated to fighting cancer and providing exceptional care to patients. Our Office Coordinators are the first point of contact for our patients and play a vital role in supporting multidisciplinary clinical teams-including physicians, nurses, and advanced practice providers-to ensure efficient clinic operations and a positive patient experience.
  • Do you want to have a meaningful impact on the lives of patients? Join us and be part of our mission to transform cancer care. Apply now to make a difference!
  • The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life.
  • Our specialized care teams provide personalized, compassionate, expert care to patients of all ages.
  • Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it.
  • MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe.
  • Our Office Coordinators are the first point of contact for our patients and play a vital role in supporting multidisciplinary clinical teams-including physicians, nurses, and advanced practice providers-to ensure efficient clinic operations and a positive patient experience.
  • Do you want to have a meaningful impact on the lives of patients?
  • Join us and be part of our mission to transform cancer care.
  • Apply now to make a difference!
  • The people of

Equal opportunity

  • MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
  • Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.
  • Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
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This listing is sourced directly from Memorial Sloan Kettering's careers page and normalized into a canonical job model.