MMC

Client Relationship Management - Specialist

Toronto - Bremner

Sponsorship not specified$64k-$114kDetected 10 hours ago

CommunicationCollaborationOrganizational Skills

About the role

This is a hybrid role that has a requirement of working at least three days a week in the office.
You will be responsible for growing satisfied client relationships, acquiring new clients and partnering with various resources to provide superior client solutions.
The Senior Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L, individually and in the aggregate across a book of business.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Negotiate complex insurance programs with underwriters when required
A minimum of 10 years' experience in insurance
Excellent communication (verbal and written) and interpersonal skills, with the ability to interact at all levels of the organization
Demonstrated ability to independently service medium- to larger-end (somewhat complex) accounts
Good knowledge of client risk issues and Marsh solutions
Experience managing a book of clients
Computer literate with proficiency in email, spreadsheet software as well as in-house proprietary financial and sales-reporting systems

With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.
The applicable base salary range for this role is $64,200 to $114,200.
In addition to the base salary, this position may be eligible for performance-based incentives.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh is committed to embracing a diverse, inclusive and flexible work environment.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, retirement programs as well as employee assistance programs.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements.

Description:
We are seeking a talented individual to join our Public Sector Team at Marsh.
This role will be based in Toronto.
What can you expect?
We will count on you to:
Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements
Communicate client needs and binding instructions to insurers;
Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents
Create and present renewal proposals to existing clients
Contribute to placement strategy
Advise clients on coverage issues
Conduct stewardship meetings with client participation
Along with the team, generate new sales through existing clients and client referrals in accordance with the business plan
Manage timely billing/collection for each client
Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities
Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect
What you need to have:
Developed client relationships with Economic Buyer and Risk Manager
Effectively manage and retain renewal business
What makes you stand out:
Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines

If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@marsh.com.

This listing is sourced directly from MMC's careers page and normalized into a canonical job model.