SafeBreach

SafeBreach

Technical Account Manager (TAM)

United States · Senior

Sponsorship not specified$120k-$130kDetected 13 days ago
PythonAWSGCPAzureCloud PlatformsHelmLinuxCybersecurityPenetration TestingSIEMDetection EngineeringProject ManagementCustomer SuccessFirewallCommunicationCollaborationCISSP

About the role

  • We want you to interview us just as much as we interview you! (Avg. timeline: 21-28 days) Step 1: The Intro (15 min) A casual meeting with the Talent team to break the ice.
  • Step 2: The Vision (45 min meeting) Connect with your future manager to discuss the role, the challenges, and how you can make an impact Step 3: The Squad Meet your future team members.
  • Take a deep dive into the team dynamics, the culture and the real-world challenges you will face in this role.

Responsibilities

  • 5+ years in customer-facing roles such as Technical Account Manager, Support Engineer (Tier 2/3), or Professional Services within cybersecurity or SaaS companies
  • Are you passionate about solving real-world security challenges and building lasting customer relationships?
  • In this role, you will manage enterprise relationships and deliver technical excellence independently while collaborating with global teams.
  • Powered by the SafeBreach Helm AI infrastructure layer and grounded in the award-winning SafeBreach Exposure Validation Platform, the SafeBreach CTEM Platform is the first enterprise-grade, closed-loop solution designed to move organizations beyond siloed security activities toward a continuous, intelligence-driven exposure management program.
  • Lead onboarding and complex implementation projects for commercial and enterprise customers, including installation, training, and technical setup
  • Manage customer relationships proactively to meet established SLAs through strategic advisories, regular check-ins, and clear communication
  • Drive product adoption and expansion by translating usage data into actionable insights and advising on optimization strategies
  • Collaborate cross-functionally with Product, Engineering, Sales, and Support teams to advocate for customer needs and resolve technical/business issues

Requirements

  • Strong experience with MITRE ATT&CK framework and detection engineering principles
  • Familiarity with Breach and Attack Simulation (BAS), pentesting, threat hunting, red teaming, Continuous Threat Exposure Management (CTEM), and Adversarial Exposure Validation (AEV)
  • Clear, confident communicator with the ability to engage both technical teams and executive stakeholders
  • 💥 EVEN BETTER IF YOU HAVE
  • Proficiency in Python or other scripting languages to customize and extend SafeBreach capabilities
  • Experience working in a startup or rapidly scaling company environment

Skills

  • Hands-on expertise with SIEM, EDR, firewalls, threat intelligence platforms, vulnerability management, and penetration testing tools
  • Comfortable working across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)

Compensation

  • $120,000 - $130,000
  • Highly competitive salary and equity grants

Benefits

  • DEI&B (Diversity, Equity, Inclusion & Belonging)
  • Highly competitive salary and equity grants
  • Health, dental and vision insurance
  • Generous Parental leave
  • Monthly phone and internet stipend
  • Learning & Development stipend
  • Competitive employee referral bonus program
  • Fully remote work and flexible PTO

Company info

  • Proven track record delivering workshops, supporting enterprise customers, and driving post-sales success and adoption
  • The Big Picture
  • Discussions to ensure our values and long-term goals align with yours.
  • At SafeBreach, we celebrate the rich diversity of our team, where every employee's unique perspective is a valued thread in our collective success.
  • We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential.
  • We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished.

This listing is sourced directly from SafeBreach's careers page and normalized into a canonical job model.