SafeBreach
Technical Account Manager (TAM)
United States · Senior
Sponsorship not specified$120k-$130kDetected 13 days ago
PythonAWSGCPAzureCloud PlatformsHelmLinuxCybersecurityPenetration TestingSIEMDetection EngineeringProject ManagementCustomer SuccessFirewallCommunicationCollaborationCISSP
About the role
- We want you to interview us just as much as we interview you! (Avg. timeline: 21-28 days) Step 1: The Intro (15 min) A casual meeting with the Talent team to break the ice.
- Step 2: The Vision (45 min meeting) Connect with your future manager to discuss the role, the challenges, and how you can make an impact Step 3: The Squad Meet your future team members.
- Take a deep dive into the team dynamics, the culture and the real-world challenges you will face in this role.
Responsibilities
- 5+ years in customer-facing roles such as Technical Account Manager, Support Engineer (Tier 2/3), or Professional Services within cybersecurity or SaaS companies
- Are you passionate about solving real-world security challenges and building lasting customer relationships?
- In this role, you will manage enterprise relationships and deliver technical excellence independently while collaborating with global teams.
- Powered by the SafeBreach Helm AI infrastructure layer and grounded in the award-winning SafeBreach Exposure Validation Platform, the SafeBreach CTEM Platform is the first enterprise-grade, closed-loop solution designed to move organizations beyond siloed security activities toward a continuous, intelligence-driven exposure management program.
- Lead onboarding and complex implementation projects for commercial and enterprise customers, including installation, training, and technical setup
- Manage customer relationships proactively to meet established SLAs through strategic advisories, regular check-ins, and clear communication
- Drive product adoption and expansion by translating usage data into actionable insights and advising on optimization strategies
- Collaborate cross-functionally with Product, Engineering, Sales, and Support teams to advocate for customer needs and resolve technical/business issues
Requirements
- Strong experience with MITRE ATT&CK framework and detection engineering principles
- Familiarity with Breach and Attack Simulation (BAS), pentesting, threat hunting, red teaming, Continuous Threat Exposure Management (CTEM), and Adversarial Exposure Validation (AEV)
- Clear, confident communicator with the ability to engage both technical teams and executive stakeholders
- 💥 EVEN BETTER IF YOU HAVE
- Proficiency in Python or other scripting languages to customize and extend SafeBreach capabilities
- Experience working in a startup or rapidly scaling company environment
Skills
- Hands-on expertise with SIEM, EDR, firewalls, threat intelligence platforms, vulnerability management, and penetration testing tools
- Comfortable working across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux)
Compensation
- $120,000 - $130,000
- Highly competitive salary and equity grants
Benefits
- DEI&B (Diversity, Equity, Inclusion & Belonging)
- Highly competitive salary and equity grants
- Health, dental and vision insurance
- Generous Parental leave
- Monthly phone and internet stipend
- Learning & Development stipend
- Competitive employee referral bonus program
- Fully remote work and flexible PTO
Company info
- Proven track record delivering workshops, supporting enterprise customers, and driving post-sales success and adoption
- The Big Picture
- Discussions to ensure our values and long-term goals align with yours.
- At SafeBreach, we celebrate the rich diversity of our team, where every employee's unique perspective is a valued thread in our collective success.
- We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential.
- We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished.
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This listing is sourced directly from SafeBreach's careers page and normalized into a canonical job model.