POP MART Americas Inc.
Retail Assistant Store Manager - San Francisco Premium
Livermore, CA · Mid
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The bottom of this range ($19,900) is below the Level I prevailing wage of $80,933. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · General and Operations Managers (11-1021) · San Francisco-Oakland-Fremont, CA. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together.
- As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations.
- You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.
Responsibilities
- You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.
- As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike.
- Leadership & Talent Development Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
- Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
- Support onboarding, training, and performance development of new team members.
- Customer Experience Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
- Sales & Business Performance Partner with the Store
- Maintain an organized, clean, and safe store environment.
- Support scheduling, daily task planning, and operational execution.
- Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Requirements
- Must be able to stand and walk for extended periods throughout scheduled shifts.
- Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.
Compensation
- Details The hourly pay range for this position is $19.90-$24.90 per hour.
- This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location.
- Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.
Benefits
- Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Company info
- POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry.
- Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.
- POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.
- Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono.
- By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture.
- As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
- Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
- Ensure company policies, procedures, and loss prevention standards are consistently followed.
Equal opportunity
- POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect.
- We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.
- Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.
- Reasonable Accommodation Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart. com.
This listing is sourced directly from POP MART Americas Inc.'s careers page and normalized into a canonical job model.