OpenLoop Health

Clinical Specialist (CMA), Clinical Quality

United States - Remote · Junior

Sponsorship not specifiedDetected 13 days ago

ExcelAuditingEHR/EMRCommunication

About the role

OpenLoop's mission is to bring care anywhere by powering telehealth solutions at scale.
The Quality Department serves as the essential "anchor" ensuring clinical excellence remains uncompromised.
We are looking for a Quality Operations Specialist to join our small, highly efficient team.

Root Cause Analysis (RCA) Support: Assist Quality RNs in "deep-dive" investigations to identify systemic gaps and process failures.
Compliance Tracking: Monitor and maintain the database for provider quality trainings, ensuring 100% compliance during mass hiring cycles.
The "Team Pivot": Jump in to support any team member or department project as organizational needs shift-we tackle every problem as a unified front.
The ability to deliver feedback and protocol requirements to clinicians and stakeholders clearly and neutrally.
The "Team Pivot": Jump in to support any team member or department project as organizational needs
We are looking for someone who has previously identified a problem (e.g., a recurring scheduling error or a missing document trend) and helped find a solution.

Experience interacting directly with patients in a clinical capacity.
This ensures you understand the "human element" behind the data you are auditing.
you enjoy finding the "needle in the haystack."
You are comfortable in a "swamped" environment where priorities evolve quickly.
You have a history of "digging into" issues.

Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Life Insurance, Pet insurance, and more
Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere.
Generous PTO & hybrid-work flexibility

This listing is sourced directly from OpenLoop Health's careers page and normalized into a canonical job model.