Kantar
Director, Client Service
New York, World Trade Center · Director
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About the role
- Medical plans with comprehensive, affordable coverage for a range of health services
- You'll serve as a trusted advisor to senior client stakeholders, translating business questions into rigorous research approaches, and turning complex datasets into clear, story-driven recommendations that shape media strategy.
- You'll also mentor and elevate teams-setting the bar for research quality, analytical rigor, and consultative client leadership.
Responsibilities
- Lead end-to-end research design and delivery for complex media effectiveness studies, including methodology selection, survey design, and analytical approach
- Synthesize complex data into clear, compelling narratives that explain performance drivers and deliver actionable recommendations
- Mentor and develop team members, strengthening research, analytical, and storytelling capabilities across levels
- Partner cross-functionally (e.g., product, data science, operations) to deliver integrated, high-quality solutions
- Support account growth by identifying new research opportunities and contributing to proposals and client development
- Strong expertise in quantitative research methods, including survey design, questionnaire development, and analytical interpretation
Requirements
- Proven ability to translate complex data into clear, insight-driven recommendations for senior stakeholders
- Excellent communication and storytelling skills, with the ability to present complex findings in a clear and compelling way, often to senior stakeholders
Skills
- Translate client business objectives into rigorous, insight-driven research frameworks that inform media strategy and decision-making
- Strong client leadership skills, with experience managing relationships, influencing decisions, and navigating complex engagements
Compensation
- The salary range for this role in New York is $102,200-$124,933 USD Annual.
Benefits
- Health Savings Account/FSA
- Dental, Vision and benefits to cover unique healthcare needs
Company info
- While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together.
- Location New York, World Trade CenterUnited States of America Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles.
- We're looking for a research-first, media-savvy Director to lead end-to-end research design and delivery for media and advertising effectiveness engagements.
This listing is sourced directly from Kantar's careers page and normalized into a canonical job model.