Google Fiber

Field Services Center Technician I (Install Services Scheduler)

Austin, Texas · Full-time

Sponsorship not specified$59k-$65kDetected 8 days ago

SalesforceCommunication

About the role

Executes well defined processes and procedures requiring strong attention to detail with operational excellence; and offers guidance to teammates
Navigates complex customer interactions with exceptional client service, professionalism, and thoroughness

1 year in Telecommunications or other fulfillment related services
1 year of experience managing diverse relationships with contractors and vendors
1 year experience with field services dispatch in telecom or similar industry.
Ability to work non-standard working hours including nights, weekends, holidays, and differing work rotations/shifts
Candidates must be proficient with computers and will be expected to adhere to company entry policies, both time bound and verbiage.
3 years experience with field services dispatch in telecom or similar industry

And the job of creating better internet is never done - so we're growing!
GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States.
Our teams are expanding as we connect more cities and people to exceptional internet.
The application window will be open until at least June 15, 2026.
This opportunity will remain online based on business needs which may be before or after the specified date.
The Install Services Scheduler position is focused on installing and servicing GFiber Services in the customer's premise.
Role Description
The Field Operations team is responsible for the installation, maintenance, and repair of residential and small business services.

Strong communication skills, both internally with colleagues and externally during customer interactions

The US base salary range for this full-time position is between $59,200 - $65,100 + bonus + benefits.

ployment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status

This listing is sourced directly from Google Fiber's careers page and normalized into a canonical job model.