OurRitual

OurRitual

Member Matching Specialist

USA · Part-time

Sponsorship not specified$25k-$35kDetected 65 days ago
CommunicationTime ManagementOrganizational Skills

About the role

  • As a Member Matching Specialist, you will be the first human touchpoint for new members, setting the tone for their experience, understanding their needs, and connecting them with the right expert.
  • This is not a clinical or therapeutic role.
  • You are a trusted guide and navigator: warm, confident, and skilled at helping people feel understood and well taken care of from the very first conversation.

Responsibilities

  • Support members through the full activation process - walking them step by step

Requirements

  • Your most important quality is your ability to make people feel at ease.

Nice to have

  • Strong communication skills - you can explain complex or sensitive topics clearly and confidently
  • Comfort working within a regulatory and compliance-sensitive environment
  • A detail-oriented approach to handoffs and documentation
  • Excellent time management and organizational skills

Compensation

  • $25-$35 per hour, commensurate with experience and background.

Benefits

  • Member Education & Onboarding

This listing is sourced directly from OurRitual's careers page and normalized into a canonical job model.