Figma
Technical Account Manager
San Francisco, CA • New York, NY • United States · Senior · Full-time
Sponsorship not specified$140k-$296kDetected 41 days ago
LLMsFigmaAccount ManagementCustomer SuccessCommunicationCollaboration
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odds of building a lasting career here
64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 100%
Of 5 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 476 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
25 transfer filings in the last year, covering 25 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world.
- This is a full time role that can be held from one of our US hubs or remotely in the United States.
- If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways.
Responsibilities
- At Figma we celebrate and support our differences.
- Lead structured technical engagements that assess customers' current environments, identify risks or gaps, and provide clear, prescriptive guidance for successful implementation
- Partner with developer teams to improve design-to-code workflows, including Dev Mode adoption, extensibility initiatives and other emerging platform capabilities (Code to Canvas)
- Deliver technical workshops and training sessions to help customers confidently use sophisticated platform features
- Collaborate cross-functionally with sales, customer experience, and product teams to ensure customers receive cohesive and high-impact technical guidance
- Surface technical insights and opportunities that support renewals, expansion, and long-term account growth
- Build strong relationships with technical stakeholders and executive sponsors by clearly translating technical concepts into business value
Requirements
- Additionally, if hired you will be required to attend in person onboarding.
- 5+ years of experience in technical account management, solutions engineering, enterprise customer success, or a related technical advisory role within a SaaS organization
Compensation
- $140,000 - $296,000 USD
- Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
- Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations.
- Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.
- All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
- Annual Base Salary Range:
Company info
- This role sits at the intersection of customer success, enterprise architecture, and developer workflows, with a goal of reducing technical risk, accelerating adoption, and ensuring customers are set up for long-term success.
- Serve as a strategic technical advisor for enterprise customers, helping them adopt and scale Figma in alignment with their business and technical goals
- Guide customers through enterprise API usage and system integrations, helping them extend Figma's capabilities within their broader technology ecosystems
Equal opportunity
- If you require accommodation, please reach out to accommodations-ext@figma.com.
Visa & Work Authorization
- employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other cha
This listing is sourced directly from Figma's careers page and normalized into a canonical job model.