Discord
Payments & Fraud Analyst
San Francisco Bay Area · Senior · Full-time
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Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
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About the role
- Discord's Payments, Fraud & Risk team enables revenue growth and protects Discord's financial health by managing payments optimization and fraud risk as a strategic function.
- Our salary ranges are determined by role and level.
- Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training.
Responsibilities
- Own high-scale fraud detection and mitigation, payments operations, and risk assessment within your assigned area end-to-end - from strategy through execution and post-launch measurement
- Lead high complexity fraud investigations, perform root cause analyses, and translate findings into concrete proposals for rule improvements and cross-functional action
- Write SQL queries to analyze fraud and payments data, and build reporting and monitoring dashboards and alerts (e.g., Mode, Datadog) that track performance and inform decision-making
- Program manage cross-functional initiatives with Engineering, Legal, Payments Strategy, Product, Revenue, and other partners - setting milestones, managing dependencies, and driving delivery
- Experience building reporting and monitoring workflows using BI and alerting tools (e.g., Mode, Datadog, or equivalent)
- Proven ability to independently own an end-to-end function and execute mid-size programs with minimal oversight, making judgment calls that weigh business impact and tradeoffs
Requirements
- 4-5+ years of experience in payments, fraud, or risk operations, with direct, hands-on exposure to card network rules, chargebacks, and dispute processes
- Proficiency in SQL, with hands-on experience querying and analyzing large datasets to drive fraud and payments decisions
- We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Compensation
- The US base salary range for this full-time position is $144,000 to $162,000 + equity + benefits.
- Our salary ranges are determined by role and level.
- Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Company info
- Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games.
- We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses.
- Join us in our mission!
Visa & Work Authorization
- Deep working knowledge of payments flows, card network rules (Visa, Mastercard, Amex, etc.), and chargeback/dispute processes
This listing is sourced directly from Discord's careers page and normalized into a canonical job model.