Csc Holdings LLC

Csc Holdings LLC

Sr Manager, Insurance Operations & Business Process

USA - SC - CHARLESTON · Senior

Sponsorship not specifiedDetected 105 days ago
Process ImprovementLeadershipCollaborationUnderwritingProperty & CasualtyClaims Management

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • We are seeking an experienced Senior Manager, Business Process Solutions (BPS) to lead large-scale operational transformation initiatives, drive business growth, and deliver exceptional client outcomes.
  • In this strategic leadership role, you will define and optimize business processes, lead high-performing global teams, and partner with executive stakeholders to improve operational performance while expanding our Business Process Solutions portfolio.

Responsibilities

  • Lead enterprise-wide process transformation initiatives that improve operational efficiency and client experience.
  • Develop and execute strategic initiatives aligned with business objectives and client priorities.
  • Build and lead global, cross-functional teams focused on operational excellence and continuous improvement.
  • Partner with clients to identify opportunities for business expansion and operational improvements.
  • Support sales teams with solution development, upselling, cross-selling, and new business pursuits.
  • Build trusted executive-level client relationships and drive long-term strategic partnerships.

Requirements

  • 10+ years of experience in Business Process Services (BPS), Business Process Outsourcing (BPO), process transformation, or large-scale service delivery environments.
  • 4+ years of leadership experience managing large global teams and complex operational programs.
  • Proven success leading operational transformation initiatives across enterprise organizations.
  • Strong expertise in Lean, Six Sigma, Business Process Management (BPM), or other continuous improvement methodologies.
  • Experience managing P&L, budgets, operational performance, workforce planning, quality, and productivity.
  • The ideal candidate combines strategic leadership with operational excellence and commercial acumen.
  • If you are an applicant from the United States, Guam, or Puerto Rico

Nice to have

  • Bachelor's degree required
  • MBA or advanced certifications are a plus.
  • Preferred Experience

Company info

  • At DXC Technology, we believe strong connections and community are key to our success.
  • These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.

Visa & Work Authorization

  • sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law
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