Clerk AI

Forward Deployed Engineer

San Francisco

Sponsorship not specifiedDetected 28 days ago

Distributed SystemsRESTLLMsAgentic AILLMOpsProduct ManagementProduct StrategyCustomer SupportCommunicationCollaboration

About the role

It's big and bold and needs spirited adventurers to join our growing team.
We've built Clerk Chat organically into a profitable business over the last 2 years.
We're a team that believes in achieving your highest potential but not at the expense of work-life balance.

Build & Deploy AI Agents - Design and implement custom voice and messaging agents for enterprise clients, from initial prompt development through production deployment
Master Prompt Engineering - Create robust, reliable prompts that handle complex customer conversations across industries, ensuring compliance and accuracy at scale
Integrate Systems - Connect AI agents with customer platforms via APIs, webhooks, and custom integrations to create seamless workflows
Drive Product Innovation - Influence our product roadmap by bringing customer insights back to the team and building proof-of-concepts for new capabilities
Optimize Performance - Continuously refine AI agent behavior based on real-world data, improving resolution rates and customer satisfaction metrics
Customer-Facing Excellence - Strong communication skills with ability to translate technical concepts for non-technical stakeholders and manage enterprise client relationships
Systems Thinking - Ability to design scalable solutions across distributed systems while debugging complex integration issues in real-time
We love being in the office five days a week because it fosters real-time collaboration, builds stronger relationships, and helps us move faster.
Build & Deploy AI Agents
Design and implement custom voice and messaging agents for enterprise clients, from initial prompt development through production deployment

You're a technical problem-solver who combines prompt engineering expertise with strong customer-facing skills.
Equally comfortable writing code to connect APIs as you are training customer teams, you understand that successful AI deployments require both technical excellence and deep customer empathy.
Prompt Engineering Experience
Proven track record of writing and optimizing prompts for production LLM applications, with deep understanding of prompt reliability and edge case handling
Hands-on experience with REST APIs, webhooks, and API implementations
Technical Integration Skills - Hands-on experience with REST APIs, webhooks, and API implementations

Familiarity with telephony systems, SMS/messaging protocols, and conversational AI best practices for multi-channel interactions
Exposure to early-stage startups or high-growth companies, with a passion for driving results in these environments.
401k with 4% match
We encourage all qualified candidates to apply!
Our recruiting team will carefully review each resume, and we look forward to considering you for this opportunity.

Competitive compensation and equity packages
Health, dental, and vision insurance
Flexible vacation time (Unlimited PTO)
That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront.

Clerk Chat's mission is to make every business conversational.
We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure.
We're small enough that every individual has a big impact, but we're growing fast enough that there's tremendous room for career advancement.
Partner with Customers - Work directly on-site with clients to understand their needs, train their teams, and ensure successful adoption of AI solutions

This listing is sourced directly from Clerk AI's careers page and normalized into a canonical job model.