PayPal
Staff Experience Researcher
New York City, New York, United States of America · Staff+
Sponsorship not specified$160k-$237kDetected 7 days ago
PythonData AnalysisUX ResearchProduct StrategySASSPSSResearchCommunicationCollaboration
Stay score
odds of building a lasting career here
64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card filing pattern in this occupation
Context, not a finding about this posting: of this employer's 145 green-card filings in this occupation, 100% were for a worker who already held the job.
Green-card follow-through: 96%
Of 78 labor certifications old enough to have been used, 3 expired without the employer filing the next step. Median time from filing to decision: 482 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
156 transfer filings in the last year, covering 156 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
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About the role
- We're looking for a Staff Experience Researcher with a mixed-methods background to join our Enterprise Services Experience Research team.
- Contribute to the continuous improvement of research practices and team efficiencies.
Responsibilities
- Develop clear plans and priorities to gather insights and make data-driven decisions to meet team performance
- Perform more-complex analysis using highly specialized product knowledge and advanced business expertise
- Lead functional projects and programs that enhance user experiences based on research findings.
- Design methodologies including user testing, surveys and data analysis understanding of business needs and industry trends
- Develop and implement research methodologies that optimize user testing and data collection processes.
- Own and drive research programs across a portfolio of products from beginning to end, partnering with stakeholders to ensure insights are acted upon.
- Design, coordinate and execute qualitative and quantitative research projects involving a wide range of methodologies.
- Act as a vital liaison between design, product management, engineering, and go-to market teams, driving alignment across stakeholders.
- Design, facilitate, and contribute to workshops and design sprints by surfacing relevant insights, identifying research opportunities, and influencing the evolution of our product and design strategies.
- Identify and implement innovative research techniques and emerging tools - including AI methods - to address evolving business needs.
Requirements
- PayPal has been revolutionizing commerce globally for more than 25 years.
Nice to have
- 7+ years relevant experience in user experience research, product strategy, and/or market research or equivalent project/portfolio experience with B2B audiences.
- Experience conducting research with large enterprise and mid-market corporate decision-makers and/or developers.
- Background in payments, financial services, or platform ecosystems in the financial services space.
- Comfort with ambiguity: work closely with stakeholders, approach discussions with a method- agnostic mindset.
- Experience with analytical tools such as SPSS, Python, R, and/or SAS a plus.
- The base pay for this role will depend on where you work and the relevant experience and expertise you bring.
- PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding.
- When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes.
Compensation
- New York City, New York: ($159,500.00 - $236,500.00 Annually)
- No other locations are assigned to this requisition currently.Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
Benefits
- If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Company info
- Click Here to learn more about our culture and community.
- Commitment to Diversity and Inclusion
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
- Belonging at PayPal:
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.
- In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.
- Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued.
- We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
- Any general requests for consideration of your skills, please Join our Talent Community.
- We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates.
- Please don't hesitate to apply.
- Notice to Applicants and Employees who reside within New York City.
Visa & Work Authorization
- PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orient
This listing is sourced directly from PayPal's careers page and normalized into a canonical job model.