Meritrestorations
Branch Lead
Dallas, Texas, United States
Sponsorship not specifiedDetected 22 days ago
Project ManagementBusiness DevelopmentNegotiationAccountingBudgetingCustomer SupportLeadershipCollaborationProblem SolvingTime ManagementClaims Management
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- We specialize in mitigating and rebuilding residential and commercial damaged by fire, water, storms, and other disasters.
- As entrepreneurs, we take full ownership of the work we do and the families we serve.
- At Merit, our purpose is simple and non-negotiable: we work together as a team so we can change lives.
Responsibilities
- OFFICE STRATEGY & BUDGETING Office Strategy & Budgeting Lead the setup and operational launch of the new branch.
- Develop and implement office strategies in collaboration with the management team.
- Manage budgets, review financial performance, and ensure financial targets are met.
- PROJECT MANAGEMENT & CLAIMS OVERSIGHT Receive and field all incoming insurance opportunities, including call-ins, adjuster referrals, program assignments, and leads.
- Distribute new leads and opportunities to the appropriate department or team members based on their expertise and capacity.
- Scope damages at sites, create estimates, and submit them to insurance companies for approval.
- Manage deadlines, progress, and quality across multiple projects simultaneously.
- TEAM LEADERSHIP & STAFFING Manage all branch personnel, including Project Managers, Estimators, Mitigation Project Managers, Mitigation Technicians, and Project Helpers.
- Support team members in handling daily customer service concerns and complaints, providing guidance and construtive feedback as needed.
- Develop, improve, and implement performance and production goals for all departments, discussing these metrics with the executive team regularly.
Compensation
- Conduct 30, 60, and 90-day reviews for new hires, annual assessments for team members, and provide regular feedback based on internal evaluations and client feedback.
Benefits
- Your leadership drives claims distribution, team performance, and the financial health of the branch.
- Review team capacity and present findings to the executive team, including decisions on adjusting territory coverage and turning services on/off as needed.
- Maintain and coordinate the on-call schedule, ensuring adequate coverage for emergency situations.
- Review and approve PTO and vacation time.
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This listing is sourced directly from Meritrestorations's careers page and normalized into a canonical job model.