Werner Enterprises
Driver Support Representative
West Memphis, AR
Sponsorship not specified$75k-$100kDetected 29 days ago
ExcelCustomer Support
About the role
- This position will serve as the driver's liaison for all issues regarding on-boarding, travel, orientation schedule and material, equipment assignment and familiarization, terminal / facility directions, and any additional needs or issues.
- 0-24 % Climbing, stooping, squatting and kneeling.
- 0-24 % Dexterity: utilizing phone, typing, and writing.
Responsibilities
- Assign drivers to tractors and maintain driver tractor data in iSeries planning grid as well as maintain open trucks at the terminal.
- Educate drivers about the equipment and how to properly operate and maintain this equipment.
- Document all interaction with drivers, including issues and resolution, throughout the welcome
- Perform other related duties as assigned by supervisory personnel.
Nice to have
- High school graduate or equivalent experience.
- Three to five years transportation experience within the trucking industry preferred.
- One to two years of customer service experience preferred.
Skills
- Knowledge of Werner portfolio and business units.
- Ability to communicate, educate and negotiate in a professional manner.
- Ability to operate a PC, including iSeries, Excel, and Word.
- Strong decision-making skills.
Compensation
- $75k-$100k
Benefits
- We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones.
- This position is eligible for benefits, which include medical, dental and vision plans.
- We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.
Company info
- Deliver a welcome presentation in Driver Orientation as part of the Werner Welcome Experience;
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This listing is sourced directly from Werner Enterprises's careers page and normalized into a canonical job model.