Agilysys
Enterprise Account Executive - Hotels & Resorts (PMS)
Boston, MA
Sponsorship not specifiedDetected 1 day ago
SalesforceCRMSalesAccount ManagementPipeline ManagementNegotiationOutbound SalesForecastingProcurementCustomer SuccessLeadershipCommunicationCollaborationTime ManagementAdaptability
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odds of building a lasting career here
37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This quota-carrying role is responsible for identifying, engaging, and closing new customers across casinos, integrated resorts, and tribal gaming organizations.
- This role is critical to expanding our presence within the gaming and hospitality market by acquiring new customers and driving adoption of our PMS, POS, and related technology solutions.
Responsibilities
- Identify, prospect, and develop relationships with casino operators, integrated resorts, tribal gaming organizations, and commercial gaming enterprises.
- Qualify inbound and outbound opportunities and develop account strategies to advance deals through the sales cycle.
- Deliver compelling product demonstrations tailored to Hotel/Resort operations, showcasing PMS, POS, and related technology solutions.
- Manage the full sales cycle, including prospecting, discovery, demonstrations, proposal development, negotiation, and closing.
- Drive both new business acquisition and account expansion opportunities across existing gaming and hospitality accounts.
- Build business cases and ROI analyses to demonstrate operational efficiencies, revenue growth opportunities, and guest experience improvements.
- Partner cross-functionally with Product, Professional Services, Customer Success, Marketing, and Leadership teams to support customer needs and successful deployments.
- Manage contract negotiations and collaborate with legal and internal stakeholders throughout the deal process.
- Maintain accurate CRM records, pipeline forecasts, and sales activity reporting.
- Establish and maintain executive-level relationships with key stakeholders, including CIOs, IT leaders, Gaming Operations, Hotel Operations, Finance, Operation leaders and Tribal Councils where applicable.
Requirements
- Proven track record of exceeding quota, particularly in new business acquisition and hunter-focused roles.
- Experience selling into enterprise accounts, integrated resorts, hospitality groups, or related industries.
- Experience managing complex sales cycles involving multiple stakeholders and executive decision-makers.
- Strong understanding of hospitality technology ecosystems, including PMS, POS, loyalty platforms, payment solutions, and third-party integrations.
- Bachelor's degree or equivalent professional experience.
- Required Skills & Competencies
- Strong hunter mentality with proven ability to generate and close net-new business.
- Ability to confidently demonstrate PMS, POS, and hospitality technology solutions while aligning capabilities to customer business outcomes.
- Proficiency with CRM platforms (e.g., Salesforce), sales enablement tools, and collaboration software.
- Ability to translate technical features into measurable business value, operational efficiencies, and ROI.
- Demonstrated ability to deliver product demonstrations, design solutions, and confidently address technical objections.
- Advanced consultative selling, negotiation, and closing skills.
- Exceptional presentation and communication abilities for both technical and executive business audiences.
- Deep understanding of hotel food & beverage, and guest service operations.
Nice to have
- 5+ years of proven experience in SaaS or enterprise software sales, ideally within hospitality technology, PMS and POS experience is a big plus.
- Experience selling into large hotels or management companies navigating complex stakeholder environments is highly preferred.
Compensation
- within the pay range listed below will be decided based on factors including, but not limited to, job related skills, knowledge and experience and internal alignment.
- Base salary is localized according to employee work location.
- Own a defined sales territory or account portfolio and consistently achieve monthly, quarterly, and annual revenue targets.
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This listing is sourced directly from Agilysys's careers page and normalized into a canonical job model.