Alpaca
IT Operations Specialist
Remote - North America
Sponsorship not specifiedDetected 11 days ago
LinuxSparkProcurementCommunicationProblem Solving
About the role
- The IT Team is 100% distributed and remote.
- Be the "Go-to-Person- for IT helpdesk requests
- Set up and deploy laptops, devices, software, and other hardware
Responsibilities
- This role will report directly to the IT Support Lead.
- Work with the HR and Security team to manage onboarding and offboarding activities
- Manage MDM systems, including BYOD
- Maintain the firm's inventory of all IT assets
- Manage and secure endpoint devices at the direction of the Security Team
- Deep expertise in Linux, MacOS, and Windows system administration, including device management, patching, and operational support
Requirements
- 3+ years of experience in an IT support or helpdesk role
- Experience with automation workflows, SSO configurations, and scalable onboarding processes
- Proven experience managing enterprise SaaS platforms.
- Experience with cloud-centric environments and cybersecurity capabilities
- Experience with traditional on-prem LAN/WAN environments
- Ability to cover Mountain time or Pacific time zones
Skills
- Good scripting skills with a drive for automation.
- Strong analytical and problem-solving skills
- Excellent communication skills, fluent in English (both written and verbal), and committed to working collaboratively across the Firm
Compensation
- USD $150 per month via a Brex Card
Benefits
- Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
- Competitive Salary & Stock Options
- Health Benefits
Company info
- Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision.
- Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.
- Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
- Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator.
- Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
- Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs.
- This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts.
- Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet.
- We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
- Our Team Members:
- We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
- We're searching for passionate individuals eager to contribute to Alpaca's rapid growth.
- If you align with our core values-Stay Curious, Have Empathy, and Be Accountable-and are ready to make a significant impact, we encourage you to apply.
Equal opportunity
- equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
This listing is sourced directly from Alpaca's careers page and normalized into a canonical job model.