Substack
IT Systems Administrator
San Francisco (HQ) · Full-time
Sponsorship not specified$120k-$160kDetected 47 days ago
ComplianceVendor ManagementRecruiting
About the role
- You'll be the go-to person for everything from onboarding new hires to managing our SaaS tool stack and supporting our path to SOC 2 compliance.
- Administer Okta across our full tool stack - managing SSO, SCIM provisioning, and app integrations
- Onboard and offboard users across both Okta and non-Okta applications
Responsibilities
- Substack empowers independent writers, artists, videographers, podcasters, and creators of all types to create, share, and make a living off their work through subscriptions, while offering them creative freedom, ownership, and a direct connection to their audiences.
- This is a hands-on individual contributor role for someone who thrives in a fast-moving environment, takes pride in running a tight, well-organized IT function, and knows how to build systems that scale.
- Manage and track access for vendors and contractors, ensuring appropriate permissions are granted and revoked promptly
- Own the new hire IT onboarding experience - from laptop setup to tool access on day one
- Manage device enrollment, configuration, and compliance through Iru
- Maintain hardware inventory and manage device lifecycle
- Maintain documentation on our tool stack, access policies, and vendor relationships
- Partner with our Systems Team to support SOC 2 compliance efforts
- Help implement and manage our future compliance platform, such as Vanta.
Requirements
- 3-5 years of experience in a corporate IT or systems administration role, ideally at a tech company
- Experience with an Apple-focused MDM - Iru/Kandji, Jamf, or similar
- Familiarity with SOC 2 requirements and ideally experience working in or toward a SOC 2 environment
- Multiple factors, including candidate experience and expertise, determine final offer amounts and may vary from the amounts listed above.
- If you want to see what media, communities, and content can become when unmoored from advertising models, and you have the skills and experience to contribute, we'd love to meet you.
Nice to have
- Experience with compliance platforms like Vanta or Drata is a plus
Skills
- Add and deactivate tools in Okta as our stack evolves
Compensation
- Substack's compensation package includes a market-competitive salary, equity for all full-time roles, and exceptional benefits.
Company info
- Substack is building a new economic engine for culture, giving the brightest, most interesting, and most creative people on the internet the power of their own publishing platform.
- We're looking for an IT Systems Administrator to own our internal IT operations end to end.
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This listing is sourced directly from Substack's careers page and normalized into a canonical job model.