Blackbaud

Sales Solution Architect

Remote, United States of America

Sponsorship not specified$152k-$218kDetected 104 days ago

Product ManagementCRMSalesBusiness DevelopmentLead GenerationNegotiationCustomer SuccessLeadershipCommunicationCollaborationProblem SolvingPublic Speaking

About the role

As a Sales Solution Architect, you'll play a critical role in helping some of the largest and most sophisticated nonprofit organizations achieve their missions.

Responsibilities

Lead in-depth discovery and assessment workshops (often in collaboration with key contributors from pursuit team), facilitating outcome-focused dialogue to understand, define and document customer requirements.
In addition to core Blackbaud solutions, recommendation may include partner or third-party solutions, customizations, or recommended changes to customer business processes.
Document proposed solution (i.e. solution diagram) that fully meets all technical and business requirements, addresses workflow processes, and considers integration of proposed solution into customer's environment.
Clearly communicate data-driven goals, interests, and positions in negotiation or conflict situations with developing poise (ex: disqualifying an RFP) Identify when changes in strategy/direction are necessary and deal competently with technological and market shifts.
Partner with Customer Success to gather requirements for and prescribe custom Services solutions to ensure customer requirements are met in scoping exercises and service delivery plans.
Business Development Maintain expert-level knowledge in consultative selling, Blackbaud and third-party solutions, competitor information, industry trends, and vertical market(s) to help align customer business needs to products, solutions and services offered.
Document and share best practices and case studies.
Work closely with other Sales and Marketing to identify, develop, and support business development activities.
This may include developing solution GTM strategies, integrated solution planning, lead generation, and long-term account strategy to develop future pursuits.
Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap.

Skills

BLKB) is the world's leading cloud software company powering social good.

Compensation

The starting base salary and annual proposed commission is $152,000.00 to $218,000.00.
Blackbaud may pay more or less based on employee qualifications, market value, sales quota, Company finances, and other operational considerations.
The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics.
Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom.

Benefits

You'll own the technical vision of proposed solutions, lead cross‑functional pursuit teams, and help shape how our platform and partner ecosystem are positioned to solve real‑world customer challenges.

Equal opportunity

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment.

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