Physical Intelligence
Forward Deployed Robotics Engineer
San Francisco
Sponsorship not specifiedDetected 246 days ago
PythonBashData AnalysisProcess ImprovementSystems EngineeringRoboticsLeadershipCommunicationCollaborationProblem SolvingActuators
About the role
- As a Forward Deployed Robotics Engineer, you'll serve as the first line of technical defense for our growing fleet of robotic systems deployed across warehouse and external data-collection environments.
- When issues arise, you'll be the first responder: analyzing field tickets, reproducing issues, gathering diagnostic data, and driving resolution to ensure maximum fleet uptime.
Responsibilities
- Primary Robot Fleet Issue Technical Triage Point: Manage incoming fleet issue ticket queue, prioritize based on fleet-wide implications and operational goals, and triage as hardware, software, or operational issue.
- Cross-Team Collaboration: Partner with hardware and software teams to reproduce and resolve complex issues
- Pattern Recognition: Identify recurring issues across the fleet and surface reliability insights for design improvements
- Documentation: Maintain clear, traceable documentation for every diagnostic and escalation event
- Process Improvement: Collaborate with team lead to develop and maintain diagnostic procedures and troubleshooting guides
- Manage incoming fleet issue ticket queue, prioritize based on fleet-wide implications and operational goals, and triage as hardware, software, or operational issue.
- Partner with hardware and software teams to reproduce and resolve complex issues
- Identify recurring issues across the fleet and surface reliability insights for design improvements
- Maintain clear, traceable documentation for every diagnostic and escalation event
Requirements
- Required Competencies & Skills
- Proficiency debugging electromechanical systems including actuators, PCBs, cameras, wiring harnesses, and communication hardware
- Experience with log parsing and basic scripting for diagnostics (Python or Bash)
- Minimum 2 years work experience with debugging and completing root cause investigations of systems with hardware and software issues
- Hardware Knowledge: Proficiency debugging electromechanical systems including actuators, PCBs, cameras, wiring harnesses, and communication hardware
- Software Knowledge: Experience with log parsing and basic scripting for diagnostics (Python or Bash)
- Systems Knowledge: Strong understanding of mechanical, electrical, and software interactions in robotic systems
- Hands-On Problem Solving Experience: Minimum 2 years work experience with debugging and completing root cause investigations of systems with hardware and software issues
Nice to have
- Experience supporting multi-robot fleets, warehouse automation systems, or field robotics deployments
- Strongly Preferred:
Benefits
- Track and report issue trends and fleet health metrics to leadership
- Education: B.S. in Robotics, Mechatronics, Systems Engineering, or equivalent experience
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