Protolabs

Protolabs

Customer Relationship Program Manager

Maple Plain, MN · Contract

Sponsorship not specified$70k-$101kDetected 21 days ago
SalesforceCRMNegotiationCustomer SupportResearchLeadershipProblem Solving

About the role

  • Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.
  • So do you feel you do not meet every single requirement but still intrigued?

Responsibilities

  • Manages cross-functional relationships, ensuring consistent and coordinated customer response and customer experience.
  • Supports the customer through the order lifecycle including oversight of projects as well as the completion of orders and processing.
  • Develops and maintains project timelines and order processes. Facilitate project scoping and scheduling efforts to determine commitments and timelines driving alignment across stakeholder and delivery teams.
  • Use influence to drive results across the multi-functional team. May manage direct and indirect reports in designated departments locally and remotely in a matrix environment.
  • Develops and maintains project timelines and order processes.
  • Use influence to drive results across the multi-functional team.
  • May manage direct and indirect reports in designated departments locally and remotely in a matrix environment.

Requirements

  • You can help make our company even better.
  • Experience with Customer Relationship Management system.

Nice to have

  • Salesforce e xperience
  • What's in it for you?
  • 401k with company match and immediate vest
  • Matching grants through Protolabs foundation
  • Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.
  • Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
  • Proto Labs, Inc. is an Equal Opportunity Employer

Compensation

  • We offer a competitive salary and annual bonus opportunity

Benefits

  • Flexible Spending Accounts
  • Health Savings Account (including employer contributions)
  • Dental and Vision
  • Basic and Supplemental Life Insurance
  • Short-Term and Long-Term Disability
  • Paid caregiver leave
  • You will receive 3 weeks of PTO, plus Holiday Pay and Volunteer Hours
  • Employee Stock Purchase Program at a 15% discounted rate

Company info

  • Thinks strategically and promote the needs of all customers.
  • May support individual customers based on qualification.
  • Ability to communicate confidently - both in speaking and in writing - with Colleagues and Customers from all levels of the organization.

Equal opportunity

  • While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.
  • The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Visa & Work Authorization

  • Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.
Apply directly at Protolabs →Create a free account for alerts like thisView Protolabs immigration profile

This listing is sourced directly from Protolabs's careers page and normalized into a canonical job model.