Soho House & Co

Member Liaison (Cities Without Houses) - Vancouver Based

Vancouver, British Columbia, Canada · Junior · Full-time

Sponsorship not specifiedDetected 20 days ago

LogisticsCommunicationMentoringOrganizational SkillsMicrosoft Office

About the role

The role is key in creating and nurturing membership communities, driving member acquisition and retention, and fostering brand awareness.
Check out our monthly calendars and get involved in trips, training's and events.

Membership & Community Building
Network at local events, parties, launches, and social settings to connect with prospective members and build awareness of Soho House.
Develop and maintain a consistent presence within the local creative scene, building relationships and gathering insights into trends and needs.
Support retention efforts by staying connected with existing members and developing engagement strategies to ensure long-term satisfaction.
Work with the events team to help manage logistics, vendor relations, and on-the-ground execution for events and activations.
Support large-scale events, including guest list management, VIP outreach, and event execution.
Host events or collaborate with the membership and events teams to create memorable experiences for Soho House members.
Leverage your network to build relationships with local opinion leaders, creatives, and key connectors to help spread goodwill and build Soho House's brand.
Support membership initiatives by maintaining accurate records, reporting on progress, and offering ideas to enhance community engagement.
Membership Growth & Retention: Meet or exceed recruitment targets, maintain high retention rates, and ensure active member engagement.

Excellent written communication skills.
Strong verbal communication skills with the ability to handle sensitive conversations with tact and empathy.
Experiential Marketing: Previous experience programming or producing events and activations is a plus.
Systems & Software: Proficiency with Microsoft Office Suite.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Act as a Brand Ambassador for Soho House, promoting its values, culture, and community within your city.
Actively recruit 3 new CWH members each month, contributing to meeting quarterly membership growth targets.

$2,000 per month
The Membership Liaison will work under the guidance of the Membership Manager to manage and grow the Cities Without Houses (CWH) Membership across Vancouver.
The role is key in creating and nurturing membership communities, driving member acquisition and retention, and fostering brand awareness.
You will engage with the local creative scene, propose and execute events, develop strategic partnerships, and support Soho House activations.
This role will also involve working closely with the Membership Committee to build a diverse, inclusive, and representative community.

Develop impactful partnerships and local member benefits, supporting membership growth and engagement.
Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Full- Time Employees have sick day's + vacation days
Develop local membership perks, third-party collaborations, and activation strategies that resonate with the local creative community.

This listing is sourced directly from Soho House & Co's careers page and normalized into a canonical job model.