Handshake

Handshake

Senior UX Researcher, Handshake Al

San Francisco, CA · Senior · Full-time

Sponsorship not specifiedDetected 19 days ago
LLMsUX ResearchProduct ManagementOKRsContent MarketingLogisticsResearchLeadership

About the role

  • As Al models become more sophisticated, the demand for specialized human input continues to grow-and Handshake is uniquely positioned to meet it.
  • We power career platforms at 92% of the top U.S. universities, giving us direct access to verified expert talent across a wide range of domains.
  • We're hiring a strategic, impact-driven UX Researcher to help shape the next frontier of human data.

Responsibilities

  • In this role, you'll support the development of platforms used by real human experts to generate data for LLMs at top Al labs.
  • Track and measure user sentiment, usability, and efficiency across systems to drive continuous improvement
  • Extract insights qualitative research and product analytics to inform design and strategy
  • Deliver rapid, actionable insights that improve fellow experience, product quality, and operational performance
  • Recruit participants independently and manage logistics with minimal overhead
  • Produce clear, timely research deliverables and maintain a centralized repository of insights and recommendations
  • Deliver actionable insights that directly impact product improvements
  • Build deep partnerships with cross-functional stakeholders to align research with strategic goals
  • Champion evidence-based, user-centered practices across product, engineering, design, and operations
  • Prioritize your own research initiatives with design operations and design leadership input

Requirements

  • Ability to synthesize qualitative and quantitative inputs, including product analytics, to tell a compelling user story
  • Strong understanding of Al systems, LLM development workflows, and the role of human-in-the-loop data in model training and evaluation

Nice to have

  • Demonstrated experience leading UX research for complex, high-impact platforms-ideally across both consumer-facing and internal operations tools

Skills

  • Plan and run evaluative and generative research throughout the product lifecycle-from early concepts to live tools

Compensation

  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching

Benefits

  • Handshake delivers benefits that help you feel supported and thrive at work and in life.
  • The below benefits are for full-time US employees.
  • 🎯 Ownership: Equity in a fast-growing company
  • 💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
  • 🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
  • 💝 Wellbeing: Medical, dental, and vision, mental health support, $500 wellness stipend
  • 📚 Growth: $2,000 learning stipend, ongoing development
  • 🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
  • Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers. http://joinhandshake.com/careers.Your
  • Partner hand-in-hand with world-class AI labs, Fortune 500 partners and the world's top educational institutions
  • Build a massive, fast-growing business with billions in revenue
  • 💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office

Company info

  • Handshake was founded on a simple belief that everyone deserves a path to a great career, regardless of where they went to school or who they know.
  • Today, we power 25 million job seekers, 1 million+ employers, and 1,600 educational institutions.
  • In 2025, we started Handshake AI and built the fastest-growing AI data business in history.
  • We work directly with frontier AI lab researchers to create evaluations, publish benchmarks, and push the boundary of data.
  • We've grown from $0 to ~$1B run rate and pay ~$60M to over 30K individuals every month.
  • Team outings & referral bonuses

This listing is sourced directly from Handshake's careers page and normalized into a canonical job model.