Solera
eBay Sales Specialist
Virtual US · Full-time
Sponsorship not specifiedDetected 30 days ago
SalesAccount ManagementExcelCustomer SupportShopifyCommunicationMicrosoft Office
About the role
- It is impossible to list every requirement for, or responsibility of, any position.
- Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time.
- Therefore, the above job description is not comprehensive or exhaustive.
Responsibilities
- Manage a portfolio of eBay sellers, focused on GMV growth, retention, listing quality, and overall marketplace performance.
- Lead onboarding and training initiatives for new sellers to ensure successful ramp-up and sustained marketplace performance.
- Troubleshoot listing, compliance, and eLINK integration issues, collaborating with Product, Development, and Technical Support teams to resolve escalations efficiently.
- Partner with Sales to provide product expertise, collateral, and eLINK demos.
Requirements
- 2-4 years of experience in account management, sales, ecommerce, or marketplace environments (eBay, Amazon, Shopify, etc).
- Strong written and verbal communication skills, with the ability to present, train, and engage effectively with diverse audiences.
- Strong analytical and reporting skills, with the ability to interpret seller performance data and translate insights into actionable growth strategies.
- Hands-on experience with marketplace listing management, including inventory optimization, pricing strategy, and performance monitoring.
- Experience with troubleshooting customer issues in SaaS, ecommerce, or marketplace platforms.
- Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
- Ability to travel approximately 30% as required for customer visits and industry events.
- Demonstrated ability to manage multiple accounts and priorities in a fast-paced, performance-driven environment.
- It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Nice to have
- Bachelor's degree preferred
- equivalent work experience will be considered.
- Experience in the automotive services industry is highly preferred (recycling, collision repair, estimating, insurance).
Benefits
- Monitor seller health metrics including ratings, service metrics, policy flags, and GMV trends, proactively engaging at-risk accounts to mitigate churn and drive improvement plans.
- Support email communication initiatives, including performance alerts, reactivation campaigns, and account health outreach
- Represent Hollander-Solera as an eBay subject matter expert at industry events, trade shows, panels, and educational sessions, reinforcing strategic relationships with eBay Motors and industry stakeholders.
Equal opportunity
- SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
- SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
- THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW.
- THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
This listing is sourced directly from Solera's careers page and normalized into a canonical job model.