Bump Health
Customer Service Representative (CSR) - Durable Medical Equipment (DME)
Rochester, New York, United States
Sponsorship not specifiedDetected 428 days ago
Customer SupportCommunication
About the role
- Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
- Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.
Responsibilities
- Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
- Maintain work operations by following company policies and procedures.
Requirements
- If you have experience in the following areas, you should Apply Today!
Benefits
- Complete intake, insurance verification and determine charges and coverage for service/product requested.
- Collect compliant medical documentation for insurance invoices.
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This listing is sourced directly from Bump Health's careers page and normalized into a canonical job model.