Bump Health

Bump Health

Customer Service Representative (CSR) - Durable Medical Equipment (DME)

Rochester, New York, United States

Sponsorship not specifiedDetected 428 days ago
Customer SupportCommunication

About the role

  • Work one on one with patients to educate them on uses and directions of prescribed medical equipment and supplies.
  • Work closely with doctors, nurses, and other referral sources to ensure excellent patient care.

Responsibilities

  • Welcome patients in person and over the phone, as well as maintain patient charts, process patient orders, create delivery tickets, and coordinate scheduling.
  • Maintain work operations by following company policies and procedures.

Requirements

  • If you have experience in the following areas, you should Apply Today!

Benefits

  • Complete intake, insurance verification and determine charges and coverage for service/product requested.
  • Collect compliant medical documentation for insurance invoices.

This listing is sourced directly from Bump Health's careers page and normalized into a canonical job model.