Agile Defense

Helpdesk/Client Systems Specialist

Shaw AFB, SC · Contract

No sponsorshipDetected 23 days ago

Customer SupportCommunicationCollaboration

About the role

Preventive, remedial, and corrective maintenance shall be performed to ensure equipment and/or systems are in full operating condition.
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time.
The working environment is generally favorable.

Provide system support to clients operating on the network/domain.
Configure client level software, modify software configuration, and perform basic configuration management functions.
Implement client workstation software patches, security fixes, and service releases according to local instructions.
Perform e-mail management and assist users with creating email storage (PST Files) and moving official emails to electronic file plans.
Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK)), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions.
Possible off-hours work to support releases and outages.
Periodically review the organization's needs for computer resources and validate computer equipment requirements.
That's why we always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next.

Some occasional walking or standing may be required.
Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
Secret, Must Have Clearance to Start

Employees of Agile Defense are our number one priority, and the importance we place on our culture here is fundamental.
Our culture is alive and evolving, but it always stays true to its roots.
We call it the 6Hs, the values that define our culture and guide everything we do.
Hustle - Be Driven. Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.
At Agile Defense we know that action defines the outcome and new challenges require new solutions.

This listing is sourced directly from Agile Defense's careers page and normalized into a canonical job model.