First Am

First Am

Associate Order Processor II (Onsite

USA, Idaho, Idaho Falls · Mid

Sponsorship not specified$14k-$19kDetected 6 days ago
Customer SupportResearchCommunicationProblem SolvingMicrosoft Office

About the role

  • As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans.
  • Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people.
  • Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

Responsibilities

  • Provide a wide range of support within assigned area.
  • respond to internal and external inquiries related to pending recordings or rejected documents.
  • Search for documents through internet websites
  • Apply recording guidelines when preparing documents for submission.
  • Record documents by mail and electronic filing
  • Process product line documents as requested by customer
  • Prepare and scan documents/images being converted to electronic/digital format.
  • Answer phones/respond to emails to process customer orders; respond to internal and external inquiries related to pending recordings or rejected documents.
  • Review, verify, audit, and reconcile information; proofread orders and documents for accuracy, completeness, and compliance with technical and legal recording requirements.
  • Maintain ownership of assigned pipeline of orders or documents. Process collateral documents from intake to shipping.

Requirements

  • 1-3 years of experience
  • Proficiency with Microsoft Office products

Compensation

  • $14.46 - $19.28 Hourly
  • This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Benefits

  • Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

Company info

  • Join a team that puts its People First! As member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close and service quality loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
  • What We Do
  • This position provides support to clearing title by obtaining, researching, processing, and sending appropriate documents for recording to release liens against real property on behalf of internal and external customers. Responsible for processing and organizing a high volume of documents and/or orders, ensuring accuracy and timely completion of tasks.
  • Join a team that puts its People First!
  • They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential.
  • We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.
  • First American will always strive to be a great place to work, for all.
  • For more information, please visit www.careers.firstam.com.
  • This position provides support to clearing title by obtaining, researching, processing, and sending appropriate documents for recording to release liens against real property on behalf of internal and external customers.
  • Responsible for processing and organizing a high volume of documents and/or orders, ensuring accuracy and timely completion of tasks.
  • We are proud to foster an authentic and inclusive workplace For All.

Equal opportunity

  • First American is an equal opportunity employer in every sense of the term.
  • equal opportunity employer in every sense of the term.
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This listing is sourced directly from First Am's careers page and normalized into a canonical job model.