Aristocrat Technologies Inc.

Customer Service Agent

USA - New Hampshire, Concord · Full-time

No sponsorship$18k-$23kDetected 7 days ago

CRMOutbound SalesExcelCustomer SupportCommunicationCollaborationProblem Solving

About the role

As a top gaming content and technology company, we value diversity and inclusion.
Together, we can achieve outstanding results and bring happiness to millions of people around the world through the power of play!

Strong problem-solving skills and a proactive approach to customer support.
Innovation and collaboration drive all our efforts.
Our Customer Service Agents are vital to our success, offering outstanding service and support to our valued VIP clients.

Proven experience in a customer service role, preferably dealing with VIP clients.
Ability to diagnose intricate technical problems associated with different applications.
Ability to handle high volumes of inbound and outbound interactions efficiently.
Experience in communicating marketing deals and updates to clients.
Ambitious and goal-oriented approach with a track record of meeting performance targets.
Familiarity with CRM software and customer service tools.
If you enjoy delivering world-class customer experiences and excel in a dynamic, fast-paced setting, this role is ideal for you!

$18.00 - $23.40 per hour
Our goal is to pay a market competitive salary focusing near the median of our pay ranges.
However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

What We're Looking For
At Aristocrat, our mission is to bring happiness to life through the power of play!

This listing is sourced directly from Aristocrat Technologies Inc.'s careers page and normalized into a canonical job model.