NeuraFlash, Part of Accenture

NeuraFlash, Part of Accenture

Solution Engineer, Amazon Connect

Remote - Canada (Alberta, British Columbia, Ontario Only) · Vp

Sponsorship not specifiedDetected 27 days ago
AWSCloud PlatformsLLMsSalesforceCRMForecastingCommunicationCollaborationPublic Speaking

About the role

  • Demonstrate Amazon, Salesforce, and NeuraFlash, Part of Accenture's products/assets to customers
  • Be liaison between the sales and the technical team to improve efficiency in customer sales responses and product improvements
  • Learn about Salesforce, Einstein, and our AI products and provide recommendations to customers and internal teams on leveraging Salesforce and AI to meet specific business needs

Responsibilities

  • Help maintain and update lead management, pipeline & forecasting in Salesforce

Requirements

  • 3 years experience selling CRM solutions/services - preferably within Amazon Connect
  • 3 years in customer facing role, preference for Pre-Sales/Solution Engineering experience
  • B.S. in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience

Skills

  • 3 years in a consulting role
  • Expert understanding of contact center telephony solutions
  • Solid understanding of the Salesforce Service cloud platform & architecture
  • A keen interest in learning rapidly in the AI Space
  • Strong customer facing skills
  • Attention towards detail with great communication skills
  • Team player
  • Passion to succeed and drive the company forward
  • 2 - 3 years in a consulting role

Company info

  • Lead discovery sessions, presentations, and workshops with prospects and customers
  • Create compelling demos and deliver to customers and prospects, showcasing the power of the Amazon and Salesforce platform and the value of NeuraFlash, Part of Accenture as a Consulting Partner
  • Drive innovation in the areas of Amazon and Salesforce capabilities and AI in full partnership with NeuraFlash, Part of Accenture's Amazon Connect and AI teams

This listing is sourced directly from NeuraFlash, Part of Accenture's careers page and normalized into a canonical job model.