Grafana Labs

Grafana Labs

Senior Solutions Engineer

Canada (Remote) · Senior

Sponsorship not specified$197k-$236kDetected 13 days ago
GrafanaSalesforceSalesLeadershipCommunicationCollaborationPublic Speaking

About the role

  • Are you looking for something new in your career?
  • This is an exciting opportunity to join a technology startup in a high growth phase.
  • Our Enterprise Solutions Engineering team are our in-house, customer-facing product experts.

Responsibilities

  • Drive product conversations based on need and problems learned during customer interactions
  • Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
  • Innovation-Driven - Autonomy and support to ship great work and try new things.

Nice to have

  • Ideally located in Ontario area
  • We're a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
  • You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
  • You should have a technical mindset and a desire to grow technically.
  • You are self-motivated, initiative, creative, and maybe you've already done a brave thing or two in your life!

Skills

  • Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
  • Learn more at grafana.com and follow us on LinkedIn and X.

Compensation

  • In Canada, the OTE (On-Target Earnings) compensation range for this role is CAD 196,500 - CAD 250,000.
  • Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
  • Compensation ranges are country specific.
  • If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.

Benefits

  • Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
  • All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Company info

  • The Enterprise SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.
  • We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction.
  • The Enterprise SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.
  • Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
  • Deliver product and technical presentations to potential and existing customers
  • Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
  • You will love solving technical challenges and thrive on bringing creative solutions to our customers
  • Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience-we are excited to see what unique experiences and skill sets you bring to the table!
  • We are a remote-first company so you would need to learn to work and collaborate with an international team
  • You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.

Equal opportunity

  • Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
  • Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
  • #LI-Remote
  • Employer: Grafana Labs is an equal opportunities employer.
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This listing is sourced directly from Grafana Labs's careers page and normalized into a canonical job model.