Ferry Health
Strategic AI Operations
New York City · Staff+
Sponsorship not specifiedDetected 51 days ago
PythonSQLNLPLLMsCommunicationProblem Solving
About the role
- We're looking for an AI-native operator to help run and reinvent operations at Ferry.
- You'll rebuild them using AI, automation, and whatever tools get the job done.
- Your job is to eliminate manual work, increase speed and quality, and continuously redesign how operations function as we scale.
Responsibilities
- Own and operate a core workflow end-to-end ensuring high performance across speed, quality, and reliability.
- Design and build internal tools using AI (e.g., GPT-based workflows, prompt chains, agents) and no-code tools.
- Enable the frontline team by removing friction, simplifying workflows, and building systems that make great performance the default.
- Hands-on experience building AI workflows, agents, or internal tools using some combination of:
Skills
- LLMs (ChatGPT, Claude, etc.)
- No-code tools (Gumloop, n8n, Zapier, Make, etc.)
- Light coding (Python, SQL, APIs - not required but a plus)
- A builder mindset, creating scrappy solutions yourself whenever needed.
- High velocity, defaulting to action, ship quickly, and iterate based on results.
- Strong problem-solving including the ability to break down messy, ambiguous workflows and redesign them from first principles.
- Clear, direct communication and a low-ego, highly collaborative working style.
Benefits
- Ferry is fixing the way people navigate healthcare.
- For too long, patients and medical staff have wasted countless hours on the phone, stuck navigating complex insurance policies and outdated scheduling systems.
- Now, with Ferry's AI platform, leading hospitals, insurers, and digital health companies solve this problem for their physicians and their patients.
- We're a small, close-knit crew of builders who care deeply about turning frustrating, clunky healthcare navigation into delightful experiences and ultimately, better health outcomes.
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This listing is sourced directly from Ferry Health's careers page and normalized into a canonical job model.