Ferry Health

Ferry Health

Strategic AI Operations

New York City · Staff+

Sponsorship not specifiedDetected 51 days ago
PythonSQLNLPLLMsCommunicationProblem Solving

About the role

  • We're looking for an AI-native operator to help run and reinvent operations at Ferry.
  • You'll rebuild them using AI, automation, and whatever tools get the job done.
  • Your job is to eliminate manual work, increase speed and quality, and continuously redesign how operations function as we scale.

Responsibilities

  • Own and operate a core workflow end-to-end ensuring high performance across speed, quality, and reliability.
  • Design and build internal tools using AI (e.g., GPT-based workflows, prompt chains, agents) and no-code tools.
  • Enable the frontline team by removing friction, simplifying workflows, and building systems that make great performance the default.
  • Hands-on experience building AI workflows, agents, or internal tools using some combination of:

Skills

  • LLMs (ChatGPT, Claude, etc.)
  • No-code tools (Gumloop, n8n, Zapier, Make, etc.)
  • Light coding (Python, SQL, APIs - not required but a plus)
  • A builder mindset, creating scrappy solutions yourself whenever needed.
  • High velocity, defaulting to action, ship quickly, and iterate based on results.
  • Strong problem-solving including the ability to break down messy, ambiguous workflows and redesign them from first principles.
  • Clear, direct communication and a low-ego, highly collaborative working style.

Benefits

  • Ferry is fixing the way people navigate healthcare.
  • For too long, patients and medical staff have wasted countless hours on the phone, stuck navigating complex insurance policies and outdated scheduling systems.
  • Now, with Ferry's AI platform, leading hospitals, insurers, and digital health companies solve this problem for their physicians and their patients.
  • We're a small, close-knit crew of builders who care deeply about turning frustrating, clunky healthcare navigation into delightful experiences and ultimately, better health outcomes.

This listing is sourced directly from Ferry Health's careers page and normalized into a canonical job model.